Nomi
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
Chats can go into training archives, you grant a license, and paid plans auto-renew with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Capped at C (the answers alone would give D): Uses your content for AI training with no opt-out
Collected
Email, name or nickname, birthday, chats and customizations, payment if you upgrade, plus IP and usage.
Read the exact line
Privacy policy
“Thereafter, the only other information we collect is whatever content you provide us by using the System – e.g., in your chats with or customization of your nomis”
Training
They use your data to run the app, talk to you, improve the system, and they keep training archives.
Read the exact line
Privacy policy
“We use your information to provide you the System, to enhance your experience with your Nomi, to communicate with you about your account and changes to the System”
Sharing
They say they do not sell your personal info; they share for law, advisors, and business deals.
Read the exact line
Privacy policy
“We do not and will not sell or rent to any third party any of your personal information.”
Kept
Delete in Account Settings; they say personal info is gone in about 28 days, except some archives.
Read the exact line
Privacy policy
“however, you can delete your account, which will delete all of your personal information, within 28 or so days of confirmation of deletion, through your “Account Settings”.”
Controls
You can delete the account in settings and unsubscribe from marketing emails; no training off-switch is described.
Read the exact line
Privacy policy
“If you receive marketing communications from us that are not wanted, click the “unsubscribe” link in the email received.”
Fine print
No , auto-renew with no refunds, and they can shut you off without notice.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account in Account Settings
Account Settings (privacy policy section 4)
Cancel paid plan before the renewal date
Cancel your account before the subscription period expires (Terms section 13)
Unsubscribe from marketing emails
Click the unsubscribe link in the email
Contact support about your data
support@nomi.ai or Glimpse.ai, Inc., Attn: Privacy, 4709 Harford Rd STE 44904, Baltimore, Maryland 21214
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Some of what you type can stay in training or support archives even after you delete your account.
Read the exact line
Privacy policy
“Except for information that is in our training or communications archives or necessary to a legal proceeding or order, all personal information can be deleted by deleting your account.”
For example, a private chat you later delete may still have been used to train the AI, just not labeled with your name.
You still own your chats, but they get a forever license to copy, change, and share them even after you leave.
Read the exact line
Terms of service
“You grant to the Company (and its successors and assigns) a , worldwide, , and transferable (to our successor or assign) license to copy, use, modify, publish, and distribute all of the Input”
For example, if you cancel, they can still use old messages to run or improve the product.
Paid plans renew by themselves and you do not get money back if you cancel mid-cycle.
Read the exact line
Terms of service
“There are no refunds or credit for partial months of service, plan downgrades, or refunds for unused days in a period if you elect to close your account”
For example, if you cancel a week after renewal, they keep the full month’s charge.
If your use of the app causes a legal fight, you may have to pay their lawyers.
Read the exact line
Terms of service
“You agree to , defend, and the Company and our owners, directors, employees, contractors, representative, agents, successors, and assigns”
For example, if someone sues them over something you typed, you could be on the hook for their legal bills.
They can shut off your account anytime, with or without telling you first.
Read the exact line
Terms of service
“We reserve the right to condition, limit, suspend, delay, deny, or terminate access to or use of the Site, the Service, or any content, component, or functionality of either or both with or without notice at any time and for any reason.”
For example, you could lose access overnight and still owe the current subscription.
They are not running ad networks now, but they leave the door open to third-party ad tracking later.
Read the exact line
Privacy policy
“Although not employed currently, we may use advertising networks and other third parties to manage the Site’s advertising on other websites.”
For example, a future visit to the site could let an ad company drop cookies based on your browsing.
They promise not to sell or rent your personal information.
Read the exact line
Privacy policy
“We do not and will not sell or rent to any third party any of your personal information.”
For example, they say they will not sell your email list to a marketing company.
You can delete the account in the app and they say personal data is removed in about a month.
Read the exact line
Privacy policy
“you can delete your account, which will delete all of your personal information, within 28 or so days of confirmation of deletion, through your “Account Settings”.”
For example, after you confirm deletion, your profile and chats should be gone from the live account in about 28 days.
The service is for adults 18 and over; they ask for date of birth but extra ID checks are only planned.
Read the exact line
Terms of service
“If you are under the age of 18, you cannot use the Nomi.ai platform under any circumstances, and if you are, you must stop immediately.”
For example, a 17-year-old who types an adult birthday could still get in until they catch it.
Words to know
Legal words from the lines above, in plain English.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
How we got here · grade C · score 42/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account email, name or nickname, date of birth, your chats and customizations, payment info if you upgrade, plus IP, browser, and site activity.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
They keep training archives of information and do not describe a way to turn training off.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third parties may collect device and browsing data; they say ad networks are not used now but may be later.
Do they sell or share your data, and can you opt out?
They say they do not sell or rent personal information and share mainly for legal needs, advisors, and business transfers.
What rights do they take over what you type and what the AI makes?
You own input and output, but you grant a worldwide, perpetual, transferable license that survives account termination.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete in Account Settings; they say personal information is deleted within about 28 days, except archives and legal holds.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe general security steps such as staff training, limited access, traffic monitoring, and servers in a secure environment.
Is there a real age gate, and are teens protected?
You must be 18 and provide a date of birth; they say they intend to add more age checks later.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated and they say they will notice material privacy changes, but continued use counts as consent and terms can change when posted.
Can they close your account without warning, and can you get your data out first?
They can limit or terminate access with or without notice at any time and for any reason, and paid time is not refunded.
If something goes wrong, who pays?
The service is as-is with liability capped at $100, and you must defend and pay their legal costs related to your use.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions renew automatically until you cancel, and they say all payments are nonrefundable with no credit for unused days.
The privacy policy is 2,079 words at a college graduate level (Flesch reading ease 35.8); the terms are 5,338 words at a professional or legal expert level.
