Osta
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- The documents do not say whether your data is sold or shared.
- The documents do not say who can read your content.
Estonian auction site: broad license on your listings, they can close accounts, you them, and kids as young as 7 can buy.
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Collected
The terms do not list what they collect; they only say you must give correct personal and contact data.
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Terms of service
“Submit completely correct Personal Data and contact information, including signing up with his/her correct and complete name and valid e-mail address”
Training
They use the site to run auctions and can monitor users; they do not describe ads or AI training.
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Terms of service
“OSTA.EE has the right to monitor activities on its Website at any time, incl. monitoring the activities of Website users.”
Sharing
They can send the other party your email and phone so a sale can be completed.
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Terms of service
“If necessary, OSTA.EE has the right to forward the contact details of the other party (e-mail, phone number) to the other party to the transaction.”
Kept
Illegal content is kept 6 months; unused accounts may be deleted after 7 years.
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Terms of service
“Removed content and related data will be stored for six (6) months.”
Controls
You can ask them to close your account after you have paid everyone and claim deadlines have passed.
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Terms of service
“The Client has the right to terminate the User Agreement at any time and demand his/her user account to be closed, if he/she has fulfilled all prior obligations”
Fine print
They can change the rules by posting on the site; continued use means you accept. Service is “as is.”
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Terms of service
“The Client agrees to the changed terms and conditions by continuing to use the Website services.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Ask them to close your account after you settle debts
Demand closure under clause 8.3 once obligations and the claim deadline have passed
Protest an account or listing decision
Email sisekontroll(at)osta.ee as in clause 4.5
Lodge a service complaint
Email klienditugi(at)osta.ee under chapter 9
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They get a free license to use your photos and listing text in many ways, including copying and showing them publicly.
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Terms of service
“By providing works/items protected by copyright or other intellectual property rights to the Website, the Client shall grant a non-exclusive licence for exercising the existing economic rights concerning these works to OSTA.EE, including the right to use the works submitted by the Client in any manner”
For example, a photo you upload of a bike could be reused on the site even after you leave.
If you break the rules, you may have to pay their legal bills and those of their partners.
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Terms of service
“The Client shall compensate any expenses, losses, claims, pecuniary claims and costs (incl. legal costs) directly or indirectly resulting from an infringement committed by the Client to OSTA.EE and cooperation partners and subcontractors”
For example, if a listing you posted causes a lawsuit, you could be asked to pay their lawyers.
They can shut your account, change your listings, or cancel a deal based on their own judgment.
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Terms of service
“OSTA.EE has the right to limit or terminate the right of a Client to use the Website, change the information published on the Website by the Client, close an offer or Client's user account, cancel the transaction”
For example, they could close your account for an unspecified “other valid reason.”
They do not promise the site will work or that listings are accurate.
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Terms of service
“The service and any content or service or feature related to the Website or made available through the Website is provided on the basis of "as is" or "as available" principle without any directly or indirectly expressed guarantee.”
For example, if the site is down and you miss an auction, they say they are not responsible.
Children as young as 7 can bid and buy using money already in their e-account.
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Terms of service
“A person of 7 to 14 years of age can make a purchase or make an offer on an auction within the limits of means available for free use on his/her e-account;”
For example, a 10-year-old could place bids if someone put money in that e-account.
If they post new rules on the site, using the site after that counts as agreeing.
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Terms of service
“The Client agrees to the changed terms and conditions by continuing to use the Website services.”
For example, they could raise fees and you accept by logging in again.
After 7 years of no use they can delete the account and keep leftover money.
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Terms of service
“If the Client has not used their user account for 7 years, OSTA.EE shall send a warning of account deletion to the Client. If the Client fails to react to it, the customer relationship shall be deemed to be terminated and OSTA.EE will delete the Client’s user account. Any remaining balance in the e-account will be transferred to OSTA.EE's turnover funds.”
For example, unused deposit money in an old account could go to the company.
Their commission is usually kept even if a deal falls through, except in a few listed cases.
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Terms of service
“The commission fee will not be refunded on any other grounds.”
For example, if a sale fails for a reason not listed, you still pay the commission.
You can go to an Estonian consumer body, EU ODR, or court.
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Terms of service
“If agreement cannot be reached, the Client may take the matter to the Consumer Disputes Committee, ODR environment at http://ec.europa.eu/odr or Harju County Court on terms and conditions under the legislation in force.”
For example.
Staff look at content that machines flag as illegal or terrorist-related before it is removed.
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Terms of service
“All automatically flagged cases are reviewed by an OSTA.EE employee before a final decision is made.”
For example, a listing auto-flagged for a keyword would be checked by a person first.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
How we got here · grade F · score 22/100 · 15 of 15 policy answers backed by a verified quote · 9 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
You grant a royalty-free license so they can use your uploaded works in any manner, reproduce, distribute, adapt, and show them to the public.
How long do they keep your data after you delete it, and can you delete it in the app?
You can demand the account be closed after obligations and claim deadlines. Unused accounts may be deleted after 7 years. Illegal content is stored at least 6 months.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
They allow 7- to 14-year-olds to buy or bid within e-account funds. There is no 18+ gate described.
Will they tell you when the rules change, and is the policy specific?
They can change the agreement at any time, post a notice on the site, and continued use counts as acceptance. The document has no date.
Can they close your account without warning, and can you get your data out first?
They may close an account, cancel a deal, or restrict payouts for breaches or another “valid reason,” based on their assessment.
If something goes wrong, who pays?
The site is “as is” with broad disclaimers, and you must compensate their costs and legal fees if you infringe.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The terms are 4,456 words at a college level.