Peing
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
They take a free license to reuse your posts, auto-renew paid extras with no refunds, and can inspect or drop your account.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Registration info and anything you post; display name, ID, and icon are always public.
Read the exact line
Terms of service
“Registered Displayname,ID and Icon are always listed publicly,including on profile page and search results.”
Training
They say they can freely copy, change, and re-license content you post or send.
Read the exact line
Terms of service
“In this Service, we have the right to freely use (copy, duplicate, modify, re-license to a third party, and any other use) content that users posted or otherwise transmitted.”
Sharing
They may inspect your data for rules, minors, and crime; a business sale can move your info.
Read the exact line
Terms of service
“the user agrees that QuestionBox may inspect user data and will be able to save the data for a certain period detemined by QuestionBox.”
Kept
They are not required to keep your messages and can delete them at any time.
Read the exact line
Terms of service
“We are not obligated to store such information even if we have stored messages and other information sent and received by Users for a certain period of time and we can delete these information at any time.”
Controls
You can ask to delete your account, but they must accept it and old content is not restored.
Read the exact line
Terms of service
“A User may delete its account, when QuestionBox accepts the request, by notifying QuestionBox using set procedures.”
Fine print
Premium auto-renews with no refunds; they can change the rules after notice; Tokyo courts apply.
Read the exact line
Terms of service
“The subscription status for the premium content will be automatically updated unless the user cancels the subscription 24 hours before the date 1 month after the purchase date (“renewal date”).”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel premium at least 24 hours before renewal
Cancel the subscription as described in Section 10 (24 hours before the renewal date)
Request account deletion
Notify QuestionBox using the set procedures in Section 6
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They claim a very wide right to reuse whatever you post, including giving it to others.
Read the exact line
Terms of service
“In this Service, we have the right to freely use (copy, duplicate, modify, re-license to a third party, and any other use) content that users posted or otherwise transmitted.”
For example, a question you posted could be copied or licensed to someone else without asking you again.
Paid extras are not refunded if they shut the feature down, except where the law forces a refund.
Read the exact line
Terms of service
“Should QuestionBox decides to stop the premium content, unless determined by the law, QuestionBox will not pay back the usage fee.”
For example, if you paid for a month of premium and they cancel that product, you keep no money back.
Paid plans keep charging unless you cancel at least a day before the next month starts.
Read the exact line
Terms of service
“The subscription status for the premium content will be automatically updated unless the user cancels the subscription 24 hours before the date 1 month after the purchase date (“renewal date”).”
For example, if you forget to cancel 24 hours early, you get billed for another month.
Staff can look at your data to check the rules, protect minors, and look for crime, and they pick how long to keep it.
Read the exact line
Terms of service
“the user agrees that QuestionBox may inspect user data and will be able to save the data for a certain period detemined by QuestionBox.”
For example, a private message could be read if they think it breaks the terms.
They can refuse or cancel an account and do not have to tell you why.
Read the exact line
Terms of service
“QuestionBox will not disclose the reason for denying registration, and QuestionBox does not owe any duty to disclose such information.”
For example, your account could be shut and you would not get an explanation.
They promise almost nothing about quality or uptime, and later cap what they would pay if they are .
Read the exact line
Terms of service
“This service is provided on an as-is basis and we do not guarantee this Service at all, including conformity to a specific purpose, commercial usefulness, completeness, continuity etc.”
For example, if the site is down and you lose posts, they say they are not responsible.
If they change the rules and you keep using the app or do not delete your account in time, you are treated as agreeing.
Read the exact line
Terms of service
“after the notice of the change, if the User uses the Service, or if the User did not delete their account during the period specified by QuestionBox, the User is considered to have agreed to the change in the TOS.”
For example, a new license on your posts could apply just because you logged in after a notice.
Your chosen name, ID, and picture are public, including in search.
Read the exact line
Terms of service
“Registered Displayname,ID and Icon are always listed publicly,including on profile page and search results.”
For example, someone can find your display name on your profile without logging in.
Kids are supposed to get a parent or guardian to agree first, and the company may check.
Read the exact line
Terms of service
“If the registerer is underage, the registerer will use this service after obtaining the consent from a legal representative such as a parental authority, in advance.”
For example, a 16-year-old is told to get a parent’s okay before signing up.
You would sue in Tokyo under Japanese law.
Read the exact line
Terms of service
“for any dispute arising out or related to this TOS, the Tokyo District Court or the Tokyo Summary Court shall be the first examiner's exclusive jurisdictional court.”
For example, a billing fight would go to a Tokyo court, not a U.S. .
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade F · score 29/100 · 15 of 15 policy answers backed by a verified quote · 7 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may inspect user data to protect minors, prevent crime, and check the terms, with no opt-out described.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
They claim a right to freely copy, change, and re-license to third parties anything you post or send.
How long do they keep your data after you delete it, and can you delete it in the app?
You delete an account by notifying them and they must accept. They can delete stored messages anytime and do not promise a timeline.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
Minors must get a legal representative’s consent in advance, and the company may contact that person. There is no described age-check beyond that.
Will they tell you when the rules change, and is the policy specific?
The TOS is dated November 1, 2021. They notify of changes, then continued use or not deleting the account counts as agreement.
Can they close your account without warning, and can you get your data out first?
They can deny or cancel registration for listed reasons without explaining, and they can delete content without notice if they think you broke the spirit of the terms.
If something goes wrong, who pays?
The service is as-is with no warranties. If they must pay, it is capped at last month’s fees you actually paid.
Do subscriptions renew on their own, and can you get a refund?
Premium auto-renews unless you cancel 24 hours before renewal. Fees are not prorated or refunded if they stop the product or you delete the account.
The terms are 3,531 words at a college level.
