Platformio
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They collect account, code, device, and partner data, use cookies for ads, and keep info after you deactivate.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, your code and files, device and IP data, plus partner and ad-company data.
Read the exact line
Privacy policy
“We receive information about you from other Service users, from third-party services, from our related companies, social media platforms, public databases, and from our business and channel partners.”
Training
They run the service, improve products, send marketing, and use cookies for targeted ads.
Read the exact line
Privacy policy
“We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you”
Sharing
Other users, employers, service providers, partners, affiliates, and sometimes the public on forums.
Read the exact line
Privacy policy
“We are not in the business of selling information about you to advertisers or other third parties.”
Kept
They keep account data while you are active and for a while after; deactivating does not wipe posts.
Read the exact line
Privacy policy
“We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services.”
Controls
You can edit some profile data, unsubscribe from promo mail, or email them; access copies may cost €25.
Read the exact line
Privacy policy
“Any access request will be subject to a fee of €25 to meet our costs in providing you with details of the information we hold about you.”
Fine print
Privacy changes get a notice if big; terms can change with no notice if you keep using the site.
Read the exact line
Terms of service
“PlatformIO reserves the right, at its sole discretion, to change, add, or remove any part of these Terms of Use at any time without prior notice to you.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Unsubscribe from promotional emails
Unsubscribe link in each marketing email, or contact legal@piolabs.org
Ask California Shine the Light about marketing shares
Email legal@piolabs.org and say you are a California resident making a “Shine the Light” inquiry
Delete or edit content in the product, then contact them to delete more
Profile settings and editing tools in the Services; otherwise Contact Us at legal@piolabs.org
Block targeting cookies in your browser or via ad opt-out sites
Browser cookie settings; EU: youronlinechoices.eu; US: aboutads.info / networkadvertising.org
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They buy or pull extra personal details about you from outside companies, not just what you type in.
Read the exact line
Privacy policy
“We may receive information about you from third party providers of business information and publicly available sources (like social media platforms), including physical mail addresses, job titles, email addresses, phone numbers, intent data”
For example, they might get your work email and job title from a data vendor to send you ads even if you never gave that.
Third parties can follow you around the web to show ads based on what you clicked.
Read the exact line
Terms of service
““Targeting” Cookies are used to track your visit to our Website and other websites, including the pages you have visited and the links you have followed, which allows third parties to display targeted ads to you”
For example, after you visit PlatformIO, you might see their ads on another site because a tracking cookie followed you.
Turning the account off does not wipe what you posted. Other people can still see it.
Read the exact line
Privacy policy
“Please be aware that deactivating your account does not delete your information; your information remains visible to other Service users based on your past participation within the Services.”
For example, source you published in the registry can stay up after you leave.
Asking for a copy of your data can cost you money.
Read the exact line
Privacy policy
“Any access request will be subject to a fee of €25 to meet our costs in providing you with details of the information we hold about you.”
For example, you might have to pay €25 just to see what they stored about you.
They can change the rules whenever they want and you are expected to notice.
Read the exact line
Terms of service
“PlatformIO reserves the right, at its sole discretion, to change, add, or remove any part of these Terms of Use at any time without prior notice to you.”
For example, new limits could appear and still bind you if you keep using the site.
Using a work email can let your employer take over and see your account later.
Read the exact line
Privacy policy
“If you register or access the Services using an email address with a domain that is owned by your employer or organization or associate that email address with your existing account, and such organization wishes to establish an account or site, certain information about you including your name, contact info, content and past use of your account may become accessible to that organization's administrator”
For example, your company admin could later read your packages and contact info.
They say selling your data is not their business model.
Read the exact line
Privacy policy
“We are not in the business of selling information about you to advertisers or other third parties.”
For example, they claim they do not sell your email list to random advertisers.
You can stop marketing emails with the unsubscribe link.
Read the exact line
Privacy policy
“You may opt out of receiving promotional communications from us by using the unsubscribe link within each email or by contacting us as provided below”
For example, click unsubscribe in a newsletter and they should stop promo mail.
Kids under 13 are not supposed to use it; they say they will try to delete if they find out.
Read the exact line
Privacy policy
“The Services are not designed for and are not offered to children under the age of 13.”
For example, a 12-year-old should not create an account.
They claim ordinary security practices but do not promise the data cannot be stolen.
Read the exact line
Privacy policy
“We use industry standard technical and organizational measures to secure the information we store.”
For example, they encrypt or lock systems in a typical way, but still say nothing is 100% safe.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
How we got here · grade F · score 30/100 · 15 of 15 policy answers backed by a verified quote · 8 not stated
What does the app collect beyond what it needs to work?
They collect account and billing data, uploaded code and files, device and IP details, cookies, and extra data from partners, social media, and ad companies.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They and advertising partners use cookies and tracking to recognize you and show targeted ads.
Do they sell or share your data, and can you opt out?
They say they do not sell your data, but they share with partners, affiliates, and third parties for marketing; California users can ask about sharing for direct marketing.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete some items in the product or ask them; deactivating does not delete, and they keep account data for a reasonable time after.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use industry-standard technical and organizational measures, and that no system is perfectly safe.
Is there a real age gate, and are teens protected?
The service is not offered to children under 13; they do not describe age checks beyond that statement.
Will they tell you when the rules change, and is the policy specific?
Neither document shows a last-updated date. Privacy changes get a post and extra notice if significant; terms can change with no prior notice.
Can they close your account without warning, and can you get your data out first?
Not stated in the documents.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 5,368 words at a professional or legal expert level (Flesch reading ease 26.6); the terms are 3,121 words at a professional or legal expert level.
