Poe
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- The policy allows data sales or sharing; it does not describe an opt-out.
- The documents do not say who can read your content.
Chats go to third-party AI bots that may train on them; ads, contacts, and a content license apply.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
- Sells or shares your data with no opt-out
Collected
Account info, chats and uploads, device details, IP, ads IDs, and optionally your phone contacts.
Read the exact line
Privacy policy
“We collect your email address and/or phone number to create an account and verify your identity. We also create a user ID for your Poe account.”
Training
Chats go to third-party AI bots; developers may train on them, and they use data for ads and personalization.
Read the exact line
Privacy policy
“Developers that create bots and apps on Poe using APIs may view and store your chats on their servers to train their models.”
Sharing
AI model providers, bot developers, billing and tax vendors, and ad platforms can receive your data.
Read the exact line
Privacy policy
“Keep in mind, any information and files you provide to the bots and apps on Poe will be shared with AI model providers and developers powering them.”
Kept
You can delete your account in settings, but they do not say how long data is kept after that.
Read the exact line
Terms of service
“Any Data collected prior to termination may continue to be used in accordance with these Terms.”
Controls
They mention account settings and a memory feature, but these documents do not explain how to turn training off.
Read the exact line
Privacy policy
“Our third party AI model providers and third party developers may receive details about your interactions with bots and apps on Poe (including the contents of your chats and photos or documents you upload) to provide and generally improve their services, which they may process in their , or based on the settings in your Poe account.”
Fine print
They can close you anytime; points are non-refundable.
Read the exact line
Terms of service
“We may suspend or terminate your access to Poe and/or these Poe Terms of Service at any time for any reason or no reason.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your Poe account
Settings (terms say: deleting your account in your settings)
Ask about
Contact privacy@quora.com or the Quora Privacy Policy
Avoid sharing sensitive info with bots
Poe Privacy Policy warning about chats and uploads
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
People who build bots on Poe can keep your conversations and use them to train their own AI.
Read the exact line
Privacy policy
“Developers that create bots and apps on Poe using APIs may view and store your chats on their servers to train their models.”
For example, a private story you typed to a custom bot could end up in that developer’s training data.
Whatever you type or upload is sent to the companies behind the bot you used.
Read the exact line
Privacy policy
“Keep in mind, any information and files you provide to the bots and apps on Poe will be shared with AI model providers and developers powering them.”
For example, a photo you upload for editing is sent to that bot’s third-party provider.
You still own your stuff, but they get a lasting right to use your chats and bots to run and improve Poe.
Read the exact line
Terms of service
“By using Poe, you grant us a worldwide, non-exclusive, , transferable, and license to use Your Content and Your Bots as stated above.”
For example, after you leave, they can still use old chats to improve the service under that license.
They can shut off your account whenever they want, even without a stated reason.
Read the exact line
Terms of service
“We may suspend or terminate your access to Poe and/or these Poe Terms of Service at any time for any reason or no reason.”
For example, you could lose access overnight without a warning email.
Bought message points cannot be cashed out or refunded.
Read the exact line
Terms of service
“Points may only be used on Poe, have no cash value, are non-transferable and non-refundable.”
For example, if you buy points and then delete your account, those points are gone.
They can send a hashed version of your email to ad companies to run ads.
Read the exact line
Privacy policy
“We may share your hashed email with our ad platform partners for our advertising activities, such as for programmatic ads and paid acquisition campaigns.”
For example, you might see Poe ads on other sites because your hashed email was shared.
If you allow it, they copy your phone contacts and keep syncing them.
Read the exact line
Privacy policy
“With your consent, Poe may access and periodically sync your phone’s contact list to make it easy for you to find and connect with your friends on Poe.”
For example, names and numbers in your address book could be uploaded to Poe.
Memory can store bits about you and send them to other AI companies you chat with.
Read the exact line
Privacy policy
“For example, if you use Poe’s memory feature, Poe will remember helpful context from your interactions with bots or apps powered by model providers and share that memory with other model providers you interact with on Poe, making responses to chats more personalized and relevant.”
For example, a fact you told one bot could be sent to a different bot later.
You still own what you write and what the bots generate for you, aside from the license you give them.
Read the exact line
Terms of service
“You retain ownership of Your Content, subject to the non-exclusive rights granted below.”
For example, you can reuse a poem a bot wrote for you, but they can also use it as allowed in the terms.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- legitimate interest
- A legal reason that lets a company use your data without asking, when it decides its own need outweighs your privacy. For example, an app may analyse how you use it to improve the product, without ever asking you.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
How we got here · grade F · score 18/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account details, chats and uploads, device info, IP, ad IDs, and, with consent, your phone contacts.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Third-party developers may store chats to train models. These pages mention account settings but do not describe a way to turn that training off.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They collect ad IDs and IP and may share hashed email with ad platform partners.
Do they sell or share your data, and can you opt out?
Chats and files go to AI providers and developers, and hashed email may go to ad partners, with no opt-out described here.
What rights do they take over what you type and what the AI makes?
You own your content, but you grant a worldwide, transferable, perpetual license to use it as described, and that use can continue after you leave.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete your account in settings, but they do not say data is erased on a deadline, and data from before termination may still be used.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
A memory feature can store context and share it with other model providers; these documents do not describe view, edit, or off switches.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
Use under 13 is banned. You must be the age of majority or have a parent accept the terms; they may ask for date of birth.
Will they tell you when the rules change, and is the policy specific?
Both pages have last-updated dates, but these documents do not say they will give advance notice of material changes.
Can they close your account without warning, and can you get your data out first?
They may end access at any time for any reason. If you delete your account, points end immediately and are non-refundable.
If something goes wrong, who pays?
Poe is provided as is. Their liability is capped at what you paid in the prior twelve months.
Do subscriptions renew on their own, and can you get a refund?
Points have no cash value and are non-refundable. Auto-renew details are left to separate Terms of Sale.
The privacy policy is 972 words at a college level (Flesch reading ease 44.3); the terms are 2,320 words at a fairly hard level.
