Poke
- Your data trains their AI unless you switch it off in settings.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
Poke reads your inbox, trains AI unless you pick Maximum Privacy, runs ads.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, your emails and uploads, device IDs, browsing, and sometimes partner and ad data.
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Privacy policy
“Sensitive Information, including Payment Information as defined below and any information that may be revealed through your emails, such as your race, ethnicity, health information, financial information, or the contents of your emails.”
Training
They use it to run the app, target ads, and train AI unless you pick Maximum Privacy.
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Privacy policy
“Improve and customize our products and services to address the needs and interests of our user base and other individuals we interact with, including to train our artificial intelligence models.”
Sharing
Affiliates, service providers, and third-party ad networks can receive your data.
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Privacy policy
“We work with third-party ad networks and advertising partners to deliver advertising and personalized content on our services, on other websites and services, and across other devices.”
Kept
They keep data as long as they think they need it; deleting means contacting them.
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Privacy policy
“If you have any questions about reviewing, modifying, or deleting your personal data, you can contact us as set forth in the Contact Us section below.”
Controls
You can unsubscribe, use ad opt-outs, pick Maximum Privacy, and email legal@interaction.co.
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Privacy policy
“Data from users who select Maximum Privacy will not be used for model training;”
Fine print
They can close you without notice; subscriptions auto-renew with no refunds.
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Terms of service
“We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without and for any or no reason”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn on Maximum Privacy so your data is not used for model training
Privacy Notice: select Maximum Privacy (in-product setting referenced there)
Ask to review, change, or delete your data
Email legal@interaction.co (Contact Us in the Privacy Notice)
Cancel a subscription at least 30 days before renewal
User Account settings (same method you used to sign up) or support@interaction.co
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If you connect email, they treat race, health, money details, and the full contents of those emails as data they collect.
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Privacy policy
“Sensitive Information, including Payment Information as defined below and any information that may be revealed through your emails, such as your race, ethnicity, health information, financial information, or the contents of your emails.”
For example, a doctor’s email in your inbox could be treated as health data they process.
Your data is used to train AI unless you turn on Maximum Privacy.
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Privacy policy
“including to train our artificial intelligence models. Data from users who select Maximum Privacy will not be used for model training;”
For example, a chat you have with Poke could be used to train models if you never switch that setting.
The license they take includes using your content to train third-party AI models behind the product.
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Terms of service
“to improve our products and the Service and for our other business purposes (including but not limited to the purposes of training third-party artificial intelligence and large language models underlying the Service)”
For example, something you typed could help train another company’s model that Poke uses.
Partners’ tools may record what you type in chat, plus clicks and mouse movement.
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Privacy policy
“These third-party technologies may also record information you enter when you interact with our products or services, or engage in chat features or other communication platforms we provide.”
For example, a session-replay tool could capture a password or private message you type on the site.
They can match you across sites for ads using a hashed email or user ID.
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Privacy policy
“We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help link the personal data we and our third-party partners collect to the same person”
For example, an ad network could recognize you on another website after you used Poke.
They can shut your account anytime, even with no warning and no stated reason.
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Terms of service
“We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without and for any or no reason”
For example, you could lose access overnight and have no promised chance to export first.
Paid time you already bought is generally not refunded if you cancel or they cut you off.
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Terms of service
“YOU WILL NOT BE ENTITLED TO RECEIVE ANY REFUND OR CREDIT FOR ANY SUCH CANCELLATION, SUSPENSION, OR TERMINATION, NOR FOR ANY UNUSED TIME ON YOUR SUBSCRIPTION”
For example, canceling mid-month after auto-renew usually means you keep paying for that period with no money back.
If someone sues them over how you used the app, you may have to pay their legal bills.
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Terms of service
“You will , and hold us and our subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors”
For example, if your uploaded content sparks a lawsuit, you could be on the hook for their lawyers.
For connected Google mail, people at Poke generally should not read it except with your OK, for security, or for law.
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Privacy policy
“Humans do not read your Google user data except where you have given affirmative agreement to view specific messages or files, where it is necessary for security purposes (such as investigating a bug or abuse) or to comply with applicable law”
For example, a support person should not browse your Gmail unless you agree or they are investigating abuse.
They say they use basic security controls, but they do not promise your data cannot be stolen.
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Privacy policy
“We have implemented reasonable physical, technical, and organizational safeguards that are designed to protect your personal data.”
For example, they claim they lock things down, yet they still warn they cannot fully warrant security.
Words to know
Legal words from the lines above, in plain English.
- sensitive personal information
- Data that could hurt you if exposed, like health, religion, sexuality, race, exact location or bank details. For example, telling a chatbot about a medical condition creates sensitive data that some laws protect more strictly.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- model training
- Using your content and conversations as examples to teach an AI system, which can then echo them in future answers. For example, a story you write in a chatbot may be studied by the company to make the next version of the bot.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
How we got here · grade D · score 38/100 · 15 of 15 policy answers backed by a verified quote · 0 not stated
What does the app collect beyond what it needs to work?
They collect far more than account and chats: email contents (including sensitive categories), device IDs, browsing, keystrokes, mouse moves, IP location, social and ad-partner data, and inferences.
Does it record your voice, face or body, and what happens to that?
Audio and call recordings can be collected as customer content or support recordings and used to provide and improve the service; they are not described as deleted after the session.
Are your chats and uploads used to train AI models, and is that off by default?
They train AI on user data by default. Users who select Maximum Privacy are excluded from model training.
Can employees or contractors read your conversations, and when?
For Google data they say humans do not read it except with your agreement, for security or abuse, or to follow the law. They do not clearly describe routine sampling of other chats.
Are you profiled or tracked for advertising?
They use third-party ad networks, cookies, and hashed emails to show targeted ads across sites and devices. Industry opt-outs are offered.
Do they sell or share your data, and can you opt out?
They share with affiliates, service providers, and advertising partners, including identifiers for targeting. You can use listed ad opt-out programs.
What rights do they take over what you type and what the AI makes?
You own your content, but you grant a royalty-free license to use, copy, modify, and display it to run and improve the service, including training third-party AI.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data as long as they think they need it. To change or delete it you contact them; they may refuse in some cases.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They generate inferences about your interests and preferences. The documents do not describe viewing, editing, or turning that profile off.
Do they commit to basic security, and have they leaked data?
They describe reasonable physical, technical, and organizational safeguards, but no independent audit or bug-bounty program is named.
Is there a real age gate, and are teens protected?
You must be at least 13. Under-13s should not use it; parents can ask for deletion. Age is self-declared, not a strong ID check.
Will they tell you when the rules change, and is the policy specific?
The privacy notice is dated and they email or post for material privacy changes. Retention periods stay general. Terms say continued use means you accept new terms.
Can they close your account without warning, and can you get your data out first?
They may permanently terminate or suspend your account with or without prior notice, for any or no reason.
If something goes wrong, who pays?
The service is as-is, liability is capped at what you paid or $100, and you must indemnify them for claims arising from ordinary use of the service.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew. You must cancel at least 30 days before the next term. Fees paid are generally non-refundable.
If this app can act for you, does it warn you about scams?
May transact on unsafe websites on your behalf. Poke's privacy notice does not say it refuses an unsafe site. This line is not from the privacy policy. We did not test the product. Poke privacy notice (2026)
The privacy policy is 7,207 words at a professional or legal expert level (Flesch reading ease 28.7); the terms are 11,195 words at a college graduate level.
