PolyBuzz
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They take a license, train on your stuff, run ads, auto-renew with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
Account info, chats, photos, device IDs, precise location, contacts, and payment records.
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Privacy policy
“email address; username; uploaded pictures or input text; purchase and payment records; device information; log information; precise geolocation information; your Contacts.”
Training
They use your data to run the chat, improve the product, train AI, and show third-party ads.
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Privacy policy
“photos/storage: to collect the photos that you wish to upload and display to other users, or train our AI algorithm (photos will be uploaded to our back-end server)”
Sharing
Partners, contractors, ad networks, and payment vendors can get your information; they say they do not sell it.
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Privacy policy
“it is shared with our business partners, subsidiaries, affiliates, contractors, service providers, and other third parties we collaborate with to support our Services”
Kept
They keep it as long as they say they need it; account delete exists but backups may not go away right away.
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Privacy policy
“All user personal information will be retained for no longer than is necessary for the purposes that are stated herein or that you have authorized”
Controls
You can delete the account in Settings and email to opt out of ads or some sharing.
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Privacy policy
“To delete your PolyBuzz account, you may go to the “Setting” page, and then click “Account” – “Delete”.”
Fine print
Auto-renew with no refunds, a huge license on your uploads, they can close you anytime.
Read the exact line
Terms of service
“you grant us a permanent, , free of charge, , non-exclusive, (multi-tiered) license”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account
Setting page → Account → Delete
Cancel a subscription
Settings → Help Center
Opt out of customized ads
Email legal@mail.polybuzz.ai with subject line “Opt-out Request”
Opt out of information sharing
Email via Contact Us with subject line “Opt-out Request”
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They get a forever license to use what you upload, even after you leave, and they can pass that right to others.
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Terms of service
“you grant us a permanent, , free of charge, , non-exclusive, (multi-tiered) license”
For example, a photo you used for a character could still be used in their products after you delete your account.
They say they may use your exact location to train their AI, not just to run the chat.
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Privacy policy
“precise geolocation: to train our AI algorithm”
For example, your GPS while chatting could be used to teach their models about places.
What you type can change how their AI learns, and they do not give a simple off switch.
Read the exact line
Terms of service
“You acknowledge and accept that the AI language model in Web Services may evolve based on user inputs”
For example, a private story you tell a character could shape later answers for other people.
If you pay and then cancel, they say you do not get money back.
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Terms of service
“any user payment made in accordance with our rates and policies will not be refunded, even if the subscription is subsequently cancelled.”
For example, you subscribe today, cancel tomorrow, and still keep none of that month’s fee.
Outside ad companies can track how you use the app to target ads.
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Privacy policy
“We may allow third-party advertising networks to place cookies or other tracking technologies on your computer, mobile phone, or other device”
For example, chatting a lot at night could lead to ads that follow you on other apps.
They can shut your account whenever they want, even without a stated reason.
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Terms of service
“We have the right to disable any user’s name or other identifier, whether chosen by you or provided by us at any time at our sole discretion for any or no reason”
For example, you could lose access to paid chats overnight with no warning.
If someone sues them because of how you used the app, you may have to pay their legal bills.
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Terms of service
“you agree to defend (at our option), and hold us and our service providers, suppliers, and licensors”
For example, if a character you made copies someone’s photo, you could owe their lawyer fees.
They say they do not sell your personal information as a product.
Read the exact line
Privacy policy
“We DO NOT sell User Information to any other individual, company, or organization.”
For example, they claim they will not list your email on a data-broker catalog.
The service is meant for adults 18 and over, not kids.
Read the exact line
Privacy policy
“You must be at least 18-year-old to use PolyBuzz. If you do not meet the minimum age requirement, you are not permitted to access or use PolyBuzz.”
For example, a 16-year-old is not allowed to make an account if they follow the rules.
Words to know
Legal words from the lines above, in plain English.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- precise geolocation
- Your exact position, usually from GPS, often accurate to within a few metres. For example, an app can tell not just your city but which building you are in right now.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
How we got here · grade F · score 21/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect chats, photos, device IDs, logs, precise location, contacts, and payment data, which goes beyond what a basic chat needs.
Does it record your voice, face or body, and what happens to that?
They ask for the microphone for voice input and upload photos to train their AI on their servers.
Are your chats and uploads used to train AI models, and is that off by default?
They say photos and location can train the AI and that the model may evolve from user inputs, with no training off switch described.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third-party ad networks can place trackers and use advertising IDs, location, and IP to target ads. You can email to opt out of customized ads.
Do they sell or share your data, and can you opt out?
They say they do not sell data, but they share with partners, affiliates, contractors, and ads, and you can email an opt-out.
What rights do they take over what you type and what the AI makes?
You grant a permanent, irrevocable, sublicensable license to your uploads, and they claim they own AI-generated output.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete the account in Settings, but they do not promise a wipe deadline and say backups may not be deleted right away.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe general technical and organizational safeguards but no independent audit, and they say nothing is 100% secure.
Is there a real age gate, and are teens protected?
You must be 18 and enter a birthdate; UK users may face third-party ID checks, but most users just self-report.
Will they tell you when the rules change, and is the policy specific?
The policies are dated, but keeping using the app after an update means you accept the new rules, with no promised advance notice.
Can they close your account without warning, and can you get your data out first?
They can disable your account at any time for any or no reason, and they may suspend or terminate without prior notice.
If something goes wrong, who pays?
The service is as-is, their payout is capped at fees you paid, and you must indemnify them for claims tied to your use.
Do subscriptions renew on their own, and can you get a refund?
Premium plans auto-renew until you cancel, and they say completed payments are not refunded. Prices can change without notice.
The privacy policy is 6,426 words at a college graduate level (Flesch reading ease 35.9); the terms are 9,469 words at a college graduate level.
