Playstation Network
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
A trophy-tracking site that collects account and usage data, runs third-party ads, and takes a broad license on what you post.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account and PSN ID, profile details, posts, payments, plus IP, location, and browsing usage.
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Privacy policy
“The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths”
Training
They run the site, send emails you sign up for, and show ads tailored to your interests.
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Privacy policy
“We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests.”
Sharing
PayPal and Stripe see payments; Google and other ad networks track you for ads.
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Privacy policy
“We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments”
Kept
They keep your data while your account is active; they do not say how fast it is gone after delete.
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Privacy policy
“Your personal data will be retained for the duration your account or profile is active with us.”
Controls
You can delete or restore your profile, limit what is published, and opt out of marketing emails.
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Privacy policy
“You can access the privacy controls via Delete/Restore Profile and Notification Settings.”
Fine print
They take a lasting license on your posts; you them; English law applies; check the page for policy changes.
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Terms of service
“You grant to us a worldwide, , non-exclusive, licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete or restore your profile
Delete/Restore Profile (privacy controls)
Turn off marketing emails
Notification Settings
Opt out of Google interest ads
https://adssettings.google.com or http://optout.networkadvertising.org
Download a copy of your data
Account Settings when logged in
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Anything you post can be copied, changed, and published by them forever, even in new formats.
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Terms of service
“You grant to us a worldwide, , non-exclusive, licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.”
For example, a forum post or screenshot you upload could be reused on the site without asking you again.
If your use of the site causes them a legal bill, you agree to pay those costs.
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Terms of service
“You hereby us, and undertake to keep us , against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses”
For example, if someone sues them over something you posted, they can try to make you cover their lawyer fees.
Google follows you on this site and elsewhere so ads can be aimed at you.
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Privacy policy
“To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies.”
For example, looking at trophy guides here could lead to game ads following you on other sites.
They can pass the rights to your posts on to other companies.
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Terms of service
“You grant to us the right to the rights licensed under Section 11.2.”
For example, they could let a partner republish your guide text without a new okay from you.
Your public-style profile can hold extra personal details beyond a login name.
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Privacy policy
“The profile data may include your username, PlayStation Network Online ID, email address, profile pictures, gender, date of birth, interests and hobbies.”
For example, your date of birth and gender can sit on the profile they store.
New terms can apply as soon as they post them, without asking you first.
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Terms of service
“you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions”
For example, you might keep using the site after a quiet terms update and still be bound.
If you close your own account, leftover paid time is not refunded.
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Terms of service
“You will not be entitled to any refund if you cancel your account in accordance with this Section 7.2.”
For example, deleting your profile mid-month would not get you money back for unused days.
They say they keep data on protected servers and encrypt traffic to the site.
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Privacy policy
“We will store all your personal data on secure servers.”
For example, your login should travel over encryption between your browser and their servers.
You can tell them to stop using your data to send marketing.
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Privacy policy
“You have the to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes).”
For example, you can turn off newsletters in Notification Settings so they stop those emails.
You can go to court in England and Wales.
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Terms of service
“Any disputes relating to these terms and conditions shall be subject to the non-exclusive of the courts of England and Wales.”
For example.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- data subject rights
- The legal rights you have over your data, such as seeing it, fixing it, deleting it or moving it. For example, you can email the company and ask for a copy of everything it holds about you.
- profiling
- Building a picture of who you are, what you like and what you might do next from your data. For example, an app may guess your income, health or politics from what you watch and tap.
- venue
- The specific court or city where any lawsuit must be filed, which may be far from where you live. For example, a user in Florida may have to travel to a court in San Francisco to sue.
How we got here · grade D · score 35/100 · 14 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account and PSN details, profile fields, posts, payments, and usage data such as IP address, location, browser, and navigation paths.
Does it record your voice, face or body, and what happens to that?
The documents do not describe collecting voice, face, or body data.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use Google AdSense, Analytics, Comscore, and other ad partners that track you across sites for interest-based ads.
Do they sell or share your data, and can you opt out?
Payments go to PayPal and Stripe; ad and analytics partners get tracking data, with Google ad opt-out links described.
What rights do they take over what you type and what the AI makes?
You give them a worldwide, irrevocable, royalty-free license to use and sublicense everything you submit.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They store a personal profile with interests and similar fields; they do not describe an AI-style memory you can edit line by line.
Do they commit to basic security, and have they leaked data?
They say they use secure servers and encryption between your browser and their servers. No audit or leak history is described.
Is there a real age gate, and are teens protected?
You must be at least 13 and you promise that by using the site. They say they will delete data if they believe someone is under 13.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated. They may post a new version and might email you; terms can change without your consent if you keep using the site.
Can they close your account without warning, and can you get your data out first?
They may cancel your account at their discretion but say they will give reasonable written notice; a full data-export tool is not clearly described beyond Account Settings access.
If something goes wrong, who pays?
The site is provided with broad warranty exclusions and a liability cap, and you must indemnify them for losses from your use.
Do subscriptions renew on their own, and can you get a refund?
You can cancel via Delete/Restore Profile. Subscriptions do not auto-renew unless you pay again. If you cancel yourself there is no refund; consumers have a 14-day cooling-off refund in some cases.
The privacy policy is 3,263 words at a college graduate level (Flesch reading ease 37.3); the terms are 3,938 words at a college level.
