redbubble
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They collect account, order, and tracking data, use ads and analytics, and can close your account without notice.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
They collect account info, orders, messages, IP address, browser data, and how you use the site.
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Privacy policy
“This log record may include the following information: your IP address, the date and time you are on the Marketplace, the pages you visit on the Marketplace”
Training
They use your data to run the shop, stop fraud, improve the site, send marketing you agree to, and show targeted ads.
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Privacy policy
“such as delivering digital ads relevant to you via targeting or advertising cookies.”
Sharing
Printers, payment firms, Google, Microsoft, Klarna, Stripe, and others who help run ads and orders can get data.
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Privacy policy
“In no case do we rent or sell your personal data for marketing or other purposes.”
Kept
They keep data as long as needed for the purpose or the law, then say they delete it.
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Privacy policy
“Your personal data will be stored by us only as long as it is necessary to achieve the purposes for which it was collected or, if there are any legal retention periods beyond this, for the duration of the legally prescribed retention period.”
Controls
You can delete your account in settings, edit profile data, and turn off some emails.
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Privacy policy
“Your user account shows you the essential personal data that is stored by us. You can view, change and/or delete this personal data at your own discretion.”
Fine print
You must be 18. They can close your account without notice. The service is “as is,” and sellers must cover legal costs.
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Terms of service
“Access to the Marketplace and any Content including, but not limited to, account usernames and Product listing pages, may be limited or terminated at any time by us without notice for any reason in our sole discretion.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account in the app
Log in, click Delete Account, then follow the instructions
Turn off marketing emails
Follow the instructions in any email, or account settings, or Help Center at help.redbubble.com/hc/en-us
Opt out of Google Analytics in your browser
Browser cookie settings or the plug-in at https://tools.google.com/dlpage/gaoptout?hl=en
Ask for a copy or deletion of your data
Contact options in Section 1 of the privacy policy (legal@redbubble.com or privacy@redbubble.com)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can shut your account or hide your pages whenever they want, without warning.
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Terms of service
“Access to the Marketplace and any Content including, but not limited to, account usernames and Product listing pages, may be limited or terminated at any time by us without notice for any reason in our sole discretion.”
For example, your shop could disappear overnight and you might not get an email first.
If you sell, you may have to pay their legal bills if someone sues over your art or your use of the site.
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Terms of service
“You agree to , defend, and , Redbubble, our officers, directors, employees, affiliates, agents and representatives, as well as all third parties participating in the Marketplace”
For example, if a brand claims your design copies theirs, you might have to pay Redbubble’s lawyers.
When you upload art, they can copy, show, and pass on rights to others so they can run and promote the marketplace.
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Terms of service
“By uploading your Content to the Marketplace, you hereby grant Redbubble and its affiliates, successors and assigns a non-exclusive, worldwide, , and transferable license”
For example, they can put your design in ads or send it to a printer without paying you extra for that license.
They track you so they can show you ads on Redbubble and on other sites.
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Privacy policy
“such as delivering digital ads relevant to you via targeting or advertising cookies.”
For example, after you look at a hoodie, you might see that hoodie ad on another website.
A tracking tool they use may feed how you click around the site into Microsoft’s AI models.
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Privacy policy
“Please also note that Microsoft Clarify may use behavioral data for training their proprietary machine learning (AI) models.”
For example, a recording of how you scroll a product page could be used to train Microsoft’s systems.
They do not promise the site will work perfectly or that they will pay if something goes wrong.
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Terms of service
“The Marketplace and the Redbubble Services are provided on an ‘as is’ basis.”
For example, if the site is down and you miss a sale, they say they are not responsible.
They say they will not rent or sell your personal data as a product.
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Privacy policy
“In no case do we rent or sell your personal data for marketing or other purposes.”
For example, they say they will not sell a list of your email and address to a random marketing company.
If you delete your account, they say they wipe login details, profile, and messages so they cannot be recovered.
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Privacy policy
“When you delete your account, we delete your account credentials, passwords, profile information, settings, marketing and preference data, personal communications, and personal identifiable information from our systems using secure deletion methods that render the data unrecoverable.”
For example, after you hit Delete Account, your email and password should be gone from their systems.
The site is for adults 18 and over.
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Terms of service
“This means that you must be at least 18 years old to use the Marketplace.”
For example, a 16-year-old is not supposed to open their own account.
If they make big privacy-policy changes, they say they will try to tell you.
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Privacy policy
“In the event that we make substantial changes, we will notify you via email, push notification or similar.”
For example, you might get an email if they start using your data in a new major way.
Words to know
Legal words from the lines above, in plain English.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- de-identified
- Data with your name and obvious identifiers removed, though it can sometimes still be traced back to you. For example, your chats with names stripped out may still be kept and studied after you delete your account.
How we got here · grade F · score 32/100 · 15 of 15 policy answers backed by a verified quote · 6 not stated
What does the app collect beyond what it needs to work?
They collect account and order details plus IP address, browser, pages you visit, clicks, messages, and similar usage data.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use Google Analytics, targeting cookies, retargeting on other sites, and Microsoft Clarity session tools.
Do they sell or share your data, and can you opt out?
They say they do not rent or sell your data, but they share it with printers, payment firms, and ad and analytics partners. The site lists a Do Not Sell or Share link.
What rights do they take over what you type and what the AI makes?
Uploading art gives them a worldwide, sublicensable license to use it for the marketplace; public comments get a perpetual license. You still own the art unless a partner program says otherwise.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe encryption for payments, need-to-know access, and contracts with processors, but they do not promise the system cannot be breached.
Is there a real age gate, and are teens protected?
You must be at least 18. Minors may use it only with a parent or guardian. They do not describe extra age checks.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated and they say they will notify you of substantial changes, but how long they keep data is still vague.
Can they close your account without warning, and can you get your data out first?
They can limit or close your account at any time, for any reason, without notice.
If something goes wrong, who pays?
The site is offered as is with a broad limit on what they pay, and sellers must cover their legal costs if claims arise from your content.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 3,913 words at a college level (Flesch reading ease 41.8); the terms are 9,006 words at a professional or legal expert level.
