Roberts Space Industries
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Game pledges, ads tracking, a UGC license, and auto-renewing subs with limited refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account, billing, game stats, device logs, cookies, and optional voice or face-motion.
Read the exact line
Privacy policy
“If you register for an Account, in addition to the information we collect under Section 3.1 above we will also collect the following Personal Data: Account ID LogIn ID Display name Password Email address”
Training
They run the game, fight cheating, improve products, and send ads and marketing if you allow it.
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Privacy policy
“We may also use the information collected under Sections 3.1 to 3.3 to provide marketing information and special offers for the Game through communications to you (e.g. by email).”
Sharing
Affiliates, service providers, payment firms, and advertising partners can get your data.
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Privacy policy
“This may include sharing or receiving data from advertisers and advertising partners where applicable (see Section 3.6 above for further information).”
Kept
They keep it while your account is open and as long as law or contracts require.
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Privacy policy
“RSI stores your Personal Data and Non-Personal Data for as long as this is necessary for the provision of the RSI Services, including as required in accordance with contractual or statutory requirements .”
Controls
You can edit account settings online; to close the account you must email support.
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Privacy policy
“You can correct, update, or delete your Account information at any time by logging on our Website and navigating to your Account settings.”
Fine print
A huge license on your posts, as-is service, and auto-renewing paid subs.
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Terms of service
“YOU UNDERSTAND AND HEREBY AGREE THAT YOU HEREBY WAIVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of ad cookies and sharing
Cookiebot tool linked in the privacy policy (California/Texas/Delaware sections)
Opt out of marketing emails
The opt-out link in section 3.6 of the privacy policy
Edit or of account data
Website Account settings, or email privacy@cloudimperiumgames.com
Cancel account or request a pledge refund
Email support@cloudimperiumgames.com or the withdrawal form linked in the TOS
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Anything you post they can use forever, change, and give to others, even after you leave.
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Terms of service
“you hereby expressly grant to RSI a non-exclusive, , worldwide, complete, unconditional and right to quote, re-post, use, copy, reproduce, modify, create derivative works from, syndicate, license, print, , distribute”
For example, a forum post or screenshot you upload could be reused in ads without paying you.
not a regular court, and not as a class.
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Terms of service
“YOU UNDERSTAND AND HEREBY AGREE THAT YOU HEREBY WAIVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.”
For example, if a pledge refund goes wrong you generally cannot join a in court.
If your posts or account use cause a lawsuit, you may have to pay their legal bills.
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Terms of service
“you agree to and each of the RSI Affiliates and RSI’s vendors, and content providers from all liabilities, claims and expenses, including attorneys’ fees”
For example, if someone sues them over something you posted, they can ask you to cover costs.
Paid subs keep charging until you cancel, and they will not prorate unused time.
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Terms of service
“If you purchase a recurring subscription, you agree that until you cancel it RSI shall automatically renew your subscription to the relevant RSI Service on the relevant renewal date”
For example, if you cancel mid-month you still paid for the whole period.
If they think you cheated, extra software on your PC can gather more data.
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Privacy policy
“RSI may collect further Personal Data and Non-Personal Data to verify or refute such suspicions of misuse of the game by using software that runs locally on your device while the game is running.”
For example, suspected cheating could mean extra local scans while you play.
Sign-ups and purchases can be sent to ad partners like Google.
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Privacy policy
“To ensure RSI can report on the effectiveness of the advertising campaign RSI will pass conversion data to our performance marketing partners, including when you register a new account or complete a commercial transaction.”
For example, buying a ship pack can be reported back as an ad conversion.
If they change the privacy rules and you keep using the site, they treat that as agreement.
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Privacy policy
“YOUR CONTINUED USE OF OUR THE RSI SERVICES INDICATES YOUR CONSENT TO THE PRIVACY POLICY THEN POSTED.”
For example, a new sharing rule can apply as soon as it is posted if you keep playing.
Optional in-game voice and face-motion are not kept after they are sent.
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Privacy policy
“We do not store the VOIP and/or FOIP data other than intermediate storage during transmission.”
For example, your squad voice chat is not saved as a recording on their servers.
You can turn off some ad cookies in their cookie tool.
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Privacy policy
“You can manage your marketing and advertising opt-in and opt-out preferences at any time using the Cookiebot tool here.”
For example, a California user can use Cookiebot to opt out of ad sharing on that browser.
New pledges can be refunded within 30 days if you ask in writing.
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Terms of service
“you are entitled to a “no questions asked” refund for Pledge Items during a thirty (30) days period (“Withdrawal Period”).”
For example, you can return a ship pledge within 30 days via their withdrawal form.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- auto-renewal
- Your subscription keeps charging you at the end of each period until you cancel it. For example, a free trial turns into a paid monthly plan unless you cancel before it ends.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- opt in
- Something is off until you actively say yes to it. For example, marketing emails that only start after you tick a box are opt in.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
How we got here · grade D · score 37/100 · 15 of 15 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
They collect account and purchase data plus logs, cookies, game stats, hardware performance, and extra anti-cheat data when they suspect misuse.
Does it record your voice, face or body, and what happens to that?
Optional VOIP and face-motion are sent during play and they say they only store them while transmitting.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use cookies and send conversion data to performance marketing partners including Google.
Do they sell or share your data, and can you opt out?
They share with affiliates, processors, and ad partners; California users can opt out of ad sharing via Cookiebot. They say they do not otherwise sell.
What rights do they take over what you type and what the AI makes?
You grant a perpetual, worldwide, irrevocable, sublicensable license over user-generated content.
How long do they keep your data after you delete it, and can you delete it in the app?
You can edit some account fields in settings, but deactivating the account requires contacting support, and they keep data as required by law.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They list inferences about predicted characteristics and preferences, without saying you can view or turn that profile off.
Do they commit to basic security, and have they leaked data?
They say they use physical, electronic, and managerial procedures to protect data, without naming audits.
Is there a real age gate, and are teens protected?
Services are for adults; privacy says under 18 and terms say under 13, with self-declared age and no described age-check tech.
Will they tell you when the rules change, and is the policy specific?
Privacy changes take effect when posted; continued use is treated as consent, with possible extra email for material changes. The policy has no date.
Can they close your account without warning, and can you get your data out first?
They can suspend or terminate after notifying you of a breach; you lose access and refunds. They do not describe exporting your data first.
If something goes wrong, who pays?
The service is as-is, liability is capped at what you paid, and you must indemnify them for claims from your use or UGC.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew until you cancel; they give 30 days’ notice of fee changes but do not refund or prorate lapsed periods. Pledges have a separate 30-day refund.
The privacy policy is 9,470 words at a college level (Flesch reading ease 41.2); the terms are 11,231 words at a college level.
