Roblox
- Your data trains their AI unless you switch it off in settings.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- Staff may review your content; the policy does not describe an opt-out.
They take a license to your content for AI training, share data for ads with an opt-out, and bind U.S.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, chats, device IDs, browsing activity, demographics, and biometric data processed for them.
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Privacy policy
“Internet activity, including information about browsing history and interactions, such as the features used, pages visited, content viewed, purchases made or considered, the time of day browsed, and referring and exiting pages.”
Training
They use your content to run the platform and train models, and share identifiers for personalized ads.
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Terms of service
“including without limitation in connection with the training of machine learning and related models”
Sharing
Creators, ads and analytics firms, moderators, payment processors, and other vendors can receive your data.
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Privacy policy
“We disclose contact identifiers, characteristics or demographics, and device identifiers to third-party advertising companies and advertising measurement companies to provide you with personalized ads”
Kept
They keep personal information as long as they need it for the product, law, or safety.
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Privacy policy
“We retain Personal Information, including Sensitive Personal Information, as long as we need it to provide our products, comply with legal obligations or protect our or other’s interests.”
Controls
State residents can request access, correction, or deletion via a support form; ad opt-out is browser-based.
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Privacy policy
“To exercise your rights, you may submit a request through our Customer Support Form (specifying the rights you wish to exercise).”
Fine print
U.S. users give up court and ; Robux are usually non-refundable; they can change terms with notice.
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Terms of service
“THIS MEANS THAT YOU GIVE UP THE RIGHT TO BRING AN ACTION IN COURT, INDIVIDUALLY OR AS PART OF A .”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of sale/sharing for ads
“Your Privacy Choices” or “My Privacy Choices” link at the bottom of Roblox main webpages, or Global Privacy Control in your browser
Request access, correction, or deletion
Customer Support Form (specify the rights) or call (888) 858-BLOX; privacy@roblox.com for questions
Cancel a UGC subscription
Subscriptions settings page
Ask a parent to request account termination for a minor
Contact Roblox Support
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They get a lasting right to use, copy, change, and what you post, even after you leave.
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Terms of service
“a nonexclusive, , , , and fully right and license to use Prompts, Outputs, and other information relating to your interaction data”
For example, a game or chat you made could still be used or shown after you delete your account.
Your posts and related data can be used to train AI models.
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Terms of service
“including without limitation in connection with the training of machine learning and related models”
For example, something you typed in chat could help train a Roblox AI tool.
They send some of your info to ad companies so ads can follow you.
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Privacy policy
“We disclose contact identifiers, characteristics or demographics, and device identifiers to third-party advertising companies and advertising measurement companies to provide you with personalized ads”
For example, your device ID and age group could be used to show ads on other sites.
If you live in the U.S., you generally cannot sue them in court or join a group lawsuit.
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Terms of service
“THIS MEANS THAT YOU GIVE UP THE RIGHT TO BRING AN ACTION IN COURT, INDIVIDUALLY OR AS PART OF A .”
For example, if many players lost Robux the same way, you could not join a .
Money spent on Robux is usually gone for good.
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Terms of service
“Robux are not a substitute for real currency, do not earn interest, and have no equivalent value in real currency. are final and not refundable.”
For example, if you buy Robux by mistake, they typically will not give the money back.
Face-related biometric data can be collected by vendors working for them.
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Privacy policy
“Biometric data, which Roblox does not collect directly, but which is collected on our behalf as described in the Roblox Facial Media Capture Privacy Notice.”
For example, a face scan for age checks could be processed by another company for Roblox.
People and software can review what you say and post to enforce the rules.
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Terms of service
“We use a combination of human moderation and automated systems that analyze and moderate Content and conduct to help detect infringement, harmful and illegal content, bad behavior”
For example, a moderator could read a flagged chat to decide if you broke the rules.
You can turn off some ad sharing, but it may only apply to that browser.
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Privacy policy
“You have the right to opt-out of our selling or sharing (for purposes of targeted advertising) of your Personal Information.”
For example, you click Your Privacy Choices, then must do it again if you switch phones.
They can shut your account if they decide you broke the rules, and you can lose Robux and items.
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Terms of service
“reserves the right, in its sole discretion, to terminate or suspend (i) your Account”
For example, a ban could wipe access to items you already paid for.
They say some model-training sharing can be limited by preferences you set.
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Terms of service
“For clarity, the foregoing will not affect any data sharing preferences you have set with respect to model training, including for Experiences and avatar asset data.”
For example, a creator setting might stop some experience data from going into training.
Words to know
Legal words from the lines above, in plain English.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- sensitive personal information
- Data that could hurt you if exposed, like health, religion, sexuality, race, exact location or bank details. For example, telling a chatbot about a medical condition creates sensitive data that some laws protect more strictly.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- prompt
- What you type or say to an AI to get a response. For example, asking a chatbot to write a birthday message is a prompt, and it may be stored.
How we got here · grade F · score 32/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect more than account and content, including browsing history, device IDs, demographics, and internet activity.
Does it record your voice, face or body, and what happens to that?
Face biometric data is collected on their behalf under a separate facial-media notice; they also use voice chat with AI classification.
Are your chats and uploads used to train AI models, and is that off by default?
The license includes training models by default, but they say data-sharing preferences for model training still apply.
Can employees or contractors read your conversations, and when?
They use human moderation plus automated systems on content and conduct; no opt-out of that review is described.
Are you profiled or tracked for advertising?
They send identifiers and demographics to third-party ad and measurement companies for personalized ads.
Do they sell or share your data, and can you opt out?
They say they do not sell in the everyday sense, but CCPA-style sales/shares for ads happen and you can opt out.
What rights do they take over what you type and what the AI makes?
You grant a perpetual, irrevocable, fully sublicensable license over UGC and AI prompts for operating and improving the service, including training.
How long do they keep your data after you delete it, and can you delete it in the app?
Deletion is by a customer-support request; they keep data as long as needed for the product, law, or safety.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You give a date of birth; a parent must consent if you are a minor. They say they do not knowingly sell or share data of under-16s.
Will they tell you when the rules change, and is the policy specific?
The terms are dated and they say they will give reasonable advance notice of material changes; continued use after the Last Updated date means you accept.
Can they close your account without warning, and can you get your data out first?
They can suspend or terminate accounts for rule breaks and can change or suspend the service at any time without notice unless law requires it.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
UGC subscriptions auto-renew until you cancel; Robux and many purchases are final and non-refundable except where law requires.
The privacy policy is 1,940 words at a college graduate level (Flesch reading ease 35.7); the terms are 138,282 words at a professional or legal expert level.
