Roblox
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
They take a lasting license to your creations for AI training, share data for ads. users give up court.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
Account info, device IDs, browsing-style activity, posts and chats, payments, and face data collected for them.
Read the exact line
Privacy policy
“Internet activity, including information about browsing history and interactions, such as the features used, pages visited, content viewed, purchases made or considered, the time of day browsed, and referring and exiting pages.”
Training
They use what you publish to run the service and to train machine-learning models, and they send data for personalized ads.
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Terms of service
“a nonexclusive, , , , and fully right to host, use, copy, reproduce, modify, adapt, publish, translate, run, create derivative works of, distribute, communicate to the public, and publicly perform or display”
Sharing
Creators, ad partners, analytics, moderation, payments, and other companies that help run the platform can get your data.
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Privacy policy
“We disclose personal data (e.g., identifiers and service and platform usage) to advertising partners to provide you with personalized ads on third-party platforms, which may constitute a “sale””
Kept
They keep personal information as long as they say they need it to run the product or follow the law.
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Privacy policy
“We retain Personal Information, including Sensitive Personal Information, as long as we need it to provide our products, comply with legal obligations or protect our or other’s interests.”
Controls
You can ask to know, correct, or delete data via their support form, and opt out of sale/ads with My Privacy Choices.
Read the exact line
Privacy policy
“To opt-out, use the “My Privacy Choices” link on the bottom of Roblox’s main webpages or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension.”
Fine print
U.S. Robux are usually not refundable; they can close accounts.
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Terms of service
“THIS MEANS THAT YOU GIVE UP THE RIGHT TO BRING AN ACTION IN COURT, INDIVIDUALLY OR AS PART OF A .”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off sale and targeted ads
“My Privacy Choices” link at the bottom of Roblox’s main webpages, or Global Privacy Control in your browser
Ask them to delete your personal information
Customer Support Form (say which rights you want) or call (888) 858-BLOX
Cancel a creator subscription
Subscriptions settings page
Ask questions about privacy
privacy@roblox.com or Roblox Corporation, Attn: Roblox Privacy Manager, 3150 S. Delaware St., San Mateo, California, 94403
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
When you post or create on Roblox, you give them permission to use that content to train AI models.
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Terms of service
“including without limitation in connection with the training of machine learning and related models;”
For example, a game, avatar item, or chat you publish could be used to teach their machine-learning systems.
They get a lasting right to copy, change, share, and what you upload, even after you leave.
Read the exact line
Terms of service
“a nonexclusive, , , , and fully right to host, use, copy, reproduce, modify, adapt, publish, translate, run, create derivative works of, distribute, communicate to the public, and publicly perform or display”
For example, they could keep using a shirt design you made even if you delete your account.
They send identifiers and how you use Roblox to ad companies so you can see personalized ads elsewhere.
Read the exact line
Privacy policy
“We disclose personal data (e.g., identifiers and service and platform usage) to advertising partners to provide you with personalized ads on third-party platforms, which may constitute a “sale””
For example, playing a lot of one game could help ads for similar games follow you on other websites.
If you live in the U.S., and you cannot join a group lawsuit.
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Terms of service
“THIS MEANS THAT YOU GIVE UP THE RIGHT TO BRING AN ACTION IN COURT, INDIVIDUALLY OR AS PART OF A .”
For example, if many players lost Robux the same way, you generally could not sue together in court.
Money spent on Robux is usually gone unless a law says they must refund you.
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Terms of service
“Except as required by law, all payments for Robux”
For example, if you buy Robux by mistake, the terms say you typically cannot get that money back.
They can shut your account if they decide you broke the rules, and you can lose access to items you bought.
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Terms of service
“reserves the right, in its sole discretion, to terminate or suspend (i) your Account”
For example, a ban could lock you out of outfits and Robux sitting in that account.
Face-related data can be collected for them when you use camera or face features, even if they say they do not collect it themselves.
Read the exact line
Privacy policy
“Biometric data, which Roblox does not collect directly, but which is collected on our behalf as described in the Roblox Facial Media Capture Privacy Notice.”
For example, using a face-capture or age-check camera feature can send face geometry to a company working for Roblox.
You can turn off sale and targeted ads for that browser, but you may need to do it again on other devices.
Read the exact line
Privacy policy
“To opt-out, use the “My Privacy Choices” link on the bottom of Roblox’s main webpages or turn on a recognized opt-out preference signal, such as Global Privacy Control, in your browser or extension.”
For example, after you clear cookies, you would need to use My Privacy Choices again.
California and some other states can ask them to delete personal information through support, not necessarily a simple in-app button.
Read the exact line
Privacy policy
“The personal information we have collected from you.”
For example, you submit a Customer Support Form asking them to delete your personal information.
Kids are supposed to have a parent agree, but the terms describe giving a date of birth rather than a strong age check in this text.
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Terms of service
“YOUR PARENT OR LEGAL GUARDIAN MUST READ AND CONSENT TO THE ROBLOX TERMS”
For example, a child can still type an older birthday unless a parent steps in.
People and computers review content to enforce safety rules, not only when you ask for support.
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Terms of service
“We use a combination of human moderation and automated systems that analyze and moderate Content and conduct to help detect infringement, harmful and illegal content, bad behavior, and other violations of our Community Standards”
For example, a chat that looks like harassment can be read by a moderator or scanned by their systems.
For big changes they say they will try to warn you when the law requires it; smaller changes can apply right away.
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Terms of service
“with reasonable advance notice of any material updates or modifications by any reasonable means of notification”
For example, a legal tweak could take effect as soon as they change the Last Updated date.
Words to know
Legal words from the lines above, in plain English.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- sensitive personal information
- Data that could hurt you if exposed, like health, religion, sexuality, race, exact location or bank details. For example, telling a chatbot about a medical condition creates sensitive data that some laws protect more strictly.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- class action waiver
- You agree not to join with other users in one lawsuit; each person must complain alone. For example, if a bug overcharges a million people, you cannot all sue together for a refund.
How we got here · grade F · score 32/100 · 16 of 16 policy answers backed by a verified quote · 2 not stated
What does the app collect beyond what it needs to work?
Besides your account and what you post, they list device IDs, internet activity including browsing history, demographics, payments, and more.
Does it record your voice, face or body, and what happens to that?
Face-related biometric data is collected for them under a separate face-capture notice. These pages do not say it is deleted when the session ends.
Are your chats and uploads used to train AI models, and is that off by default?
The terms give them a license to use your published content and AI prompts to train models. They mention training preferences but these pages do not describe a way to turn that off.
Can employees or contractors read your conversations, and when?
They say humans and automated systems moderate content for safety and rule-breaking. They do not describe staff reading random chats for product quality.
Are you profiled or tracked for advertising?
They send identifiers and usage data to advertising partners for personalized ads on other platforms, with an opt-out.
Do they sell or share your data, and can you opt out?
They say sharing with ad partners may be a “sale,” and you can opt out with My Privacy Choices or a browser signal. They say they do not sell sensitive personal information.
What rights do they take over what you type and what the AI makes?
You give them a perpetual, irrevocable, fully sublicensable license to use what you publish. They also treat that content as non-confidential.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data as long as they need it. Deletion is described as a rights request through the Customer Support Form or phone, not a set in-app deadline.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You give a date of birth, and a parent must agree if you are a minor. These pages do not describe a strong age-proof step for every user.
Can you sue or join a class action if things go wrong?
Mandatory arbitration and a class-action waiver, no opt-out
Will they tell you when the rules change, and is the policy specific?
The terms are dated and they promise reasonable advance notice of material changes when the law requires it. Continued use after the Last Updated date means you accept the new terms.
Can they close your account without warning, and can you get your data out first?
They can suspend or terminate your account in their discretion. That can cut off Robux and items you acquired, and they may notify you.
If something goes wrong, who pays?
The terms we could read disclaim warranties and limit what they pay for some shopping features. The main liability and indemnity sections are listed but were cut off.
Do subscriptions renew on their own, and can you get a refund?
Creator subscriptions auto-renew until you cancel in Subscriptions settings. Robux and many purchases are described as final and not refundable except where the law requires.
The privacy policy is 1,940 words at a college graduate level (Flesch reading ease 35.7); the terms are 138,282 words at a professional or legal expert level.
