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RoutineHub

DTier DMedium risk · 38/100
  • The documents do not say whether your data trains AI.
  • Your data is used for personalized ads, including by third-party ad companies.
  • Data is shared only with the providers who run the service.
  • The documents do not say who can read your content.

They collect account, usage and tracker data, take a lasting license on your posts, and can close accounts without notice.

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Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.

Privacy policy · September 24, 2018 ↗Terms ↗7 min read · college level16 lines verified word for word

Collected

What is collected

Name, email, payment info, usage data, device details, IP address and trackers.

Read the exact line

Privacy policy

“We may ask for personal information, such as your:”

Training

How it is used

They run the site, analytics, newsletters and marketing; Google may use data to personalize ads.

No exact line could be verified.

Sharing

Who may see it

Hosting, payment, IT and marketing providers can get your data; it may be stored in the US.

Read the exact line

Privacy policy

“We may disclose personal information to:”

Kept

How long it is kept

They keep data as long as needed for the purpose; you can ask them to erase it.

Read the exact line

Privacy policy

“We don’t keep personal information for longer than is necessary.”

Controls

Your controls

You can request a copy or deletion by contacting them, and opt out of marketing emails.

Read the exact line

Privacy policy

“You may request that we erase the personal information we hold about you at any time.”

Fine print

The fine print

They take a lasting license on your posts, can close accounts without notice, and you may cover their legal costs.

Read the exact line

Terms of service

“The Owner reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts that it deems inappropriate, offensive or in violation of these Terms.”

Expand “Read the exact line” to see the source alongside the explanation.

What you can turn off

The controls and opt-outs their own documents describe, and where they say to find them.

  1. Ask them to erase your personal information

    Email support@routinehub.co using the contact details in the privacy policy

  2. Unsubscribe from marketing emails

    Use the opt-out link in the email or contact support@routinehub.co

  3. End an open-ended subscription

    Send a clear termination notice to the owner using the contact details, or use in-app controls if shown

  4. Close your account

    Contact the owner at the details in the terms (support@routinehub.co); paid periods must expire first

If a switch is not where they say, the deletion request above still applies.

Line by line

The lines that matter most, worst first.

1 · How it is used

Anything you upload can be used, changed and passed on by them forever, even after you leave.

Read the exact line

Terms of service

“Users acknowledge and accept that by providing their own content to this Application they grant the Owner a non-exclusive, worldwide, fully paid-up and , , (or for the entire protection term), and transferable license”

For example, a shortcut you share could still be shown or reused by them after you delete your account.

2 · The fine print

They can shut your account with no warning if they think you broke the rules.

Read the exact line

Terms of service

“The Owner reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts that it deems inappropriate, offensive or in violation of these Terms.”

For example, a listing they dislike could vanish overnight and you would not get a heads-up.

3 · The fine print

If someone sues them because of what you posted or did, you may have to pay their legal bills.

Read the exact line

Terms of service

“The User agrees to and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any claim or demand”

For example, if a shortcut you uploaded sparks a copyright fight, you could be asked to cover their lawyer costs.

4 · The fine print

They can change prices without telling you first.

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Terms of service

“Prices, descriptions or availability of Products are outlined in the respective sections of this Application and are subject to change without notice.”

For example, a membership fee could go up before your next charge with no email warning.

5 · How long it is kept

They say they will not keep personal data forever without a reason, but they do not give a fixed number of days.

Read the exact line

Privacy policy

“We don’t keep personal information for longer than is necessary.”

For example, after you close an account they may still keep records if a law says they must.

6 · How long it is kept

You can ask them to delete your personal information by contacting them.

Read the exact line

Privacy policy

“You may request that we erase the personal information we hold about you at any time.”

For example, you can email support and ask them to erase your account details.

7 · The fine print

You must be over 13 to use the site; they rely on you (and parents for teens) to follow that.

Read the exact line

Terms of service

“Users must be older than 13;”

For example, a 12-year-old is not allowed to create an account under these rules.

8 · How long it is kept

They say they use security steps to protect your data, without naming audits or a bug-bounty program.

Read the exact line

Privacy policy

“we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.”

For example, they claim staff and systems are set up to block random access to your email.

Words to know

Legal words from the lines above, in plain English.

personal data
Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
royalty-free
The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
irrevocable
Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
perpetual
Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
sublicensable
The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
indemnify
You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
affiliates
Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
How we got here · grade D · score 38/100 · 13 of 15 policy answers backed by a verified quote · 3 not stated
  • What does the app collect beyond what it needs to work?

    They collect account details plus usage data, device information, IP address, trackers and similar IDs, not just what you type to use the site.

  • Does it record your voice, face or body, and what happens to that?

    The documents do not describe collecting voice, face or body data.

  • Are your chats and uploads used to train AI models, and is that off by default?

    Not stated in the documents.

  • Can employees or contractors read your conversations, and when?

    Not stated in the documents.

  • Are you profiled or tracked for advertising?

    They use Google Analytics and other trackers, and Google may use that data to personalize ads. They also mention opting out of interest-based advertising.

  • Do they sell or share your data, and can you opt out?

    They say they disclose personal information to service providers such as hosting, payment and marketing companies, not that they sell it as a product.

  • What rights do they take over what you type and what the AI makes?

    You keep rights to what you post, but you give them a worldwide, irrevocable, perpetual, sublicensable license to use it.

  • How long do they keep your data after you delete it, and can you delete it in the app?

    They keep data as long as needed for the purpose. You can ask them to erase personal information; the policy does not describe in-app deletion with a 30-day wipe.

  • Does it build a lasting memory or profile of you, and can you see, edit or turn it off?

    Not stated in the documents.

  • Do they commit to basic security, and have they leaked data?

    They say they take appropriate security measures to prevent unauthorized access, but they do not describe an independent audit or a vulnerability program.

  • Is there a real age gate, and are teens protected?

    You must be older than 13. Teens need a parent’s permission in the user terms, but it is self-declared rather than a strong age check.

  • Will they tell you when the rules change, and is the policy specific?

    The privacy policy is dated. They may change it and treat continued use as acceptance, with extra re-consent for significant privacy changes.

  • Can they close your account without warning, and can you get your data out first?

    They can suspend or delete accounts at any time without notice. You can close your account by contacting them, but not until a paid period ends.

  • If something goes wrong, who pays?

    The service is offered as is, their payout is capped, and you agree to cover their legal costs if claims arise from your use or content.

  • Do subscriptions renew on their own, and can you get a refund?

    Paid products and subscriptions exist. Prices can change without notice. You can end an open-ended subscription by contacting them, with effect after five days.

The privacy policy is 1,473 words at a college level (Flesch reading ease 42.5); the terms are 15,085 words at a college graduate level.

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