Jiosaavn
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Music app that tracks you for ads, auto-renews paid plans with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, photos, listening activity, device IDs, location, and data from partners and social apps.
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Privacy policy
“we or our service providers or business partners may collect information that relates to you, including personal information, such as your name, e-mail address, telephone number, mobile phone number, geographic location, date of birth,demographic information, photos, and social media account details.”
Training
They personalize the app and ads, including ads from others based on your activity.
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Privacy policy
“personalize and improve the Platform and products, services and advertising (including for third party products and services) made available on or outside the Platform (including on other sites/ apps that you visit)”
Sharing
Advertisers, analytics firms, partners, rights holders, and anyone who can see your public profile.
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Privacy policy
“Your information may also be used by us or shared with our sponsors, partners, advertisers, advertising networks, advertising servers, and analytics companies or other third parties in connection with marketing”
Kept
You can delete your account in Settings; they say they schedule deletion within 30 days.
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Privacy policy
“Upon receipt of a deletion request, all related information will be scheduled for deletion within a timeline of 30 days.”
Controls
You can email to stop marketing and sharing, turn off location, and use industry ad opt-out sites.
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Privacy policy
“You may always direct us not to share your personal information with third parties, not to use your information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by sending us an email at feedback@jiosaavn.com”
Fine print
Subscriptions auto-renew with no prorated refunds.
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Terms of service
“Paid Services cannot be terminated before the end of the period for which you have already paid, and except as expressly provided in these terms, JioSaavn will not refund any fees that you have already paid.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off auto-renewal at least 24 hours before the period ends
Account Settings after purchase (or Stripe, Apple iTunes, or Google Play as applicable)
Delete your account and associated data
Account Settings within Settings on iOS, Android, or the JioSaavn website
Ask them not to share data or send marketing
Email feedback@jiosaavn.com
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If you cancel, you keep access until the period ends but they keep the money you already paid.
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Terms of service
“JioSaavn will not refund any fees that you have already paid. Additionally, any unused portion of a free trial period, if offered, will be forfeited when a user purchases a Subscription to the Services.”
For example, if you cancel a yearly plan after one month, you do not get eleven months back.
They can shut off your account without explaining why.
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Terms of service
“JioSaavn holds the right to deny you Services without any express reason.”
For example, you could lose playlists and downloads with no warning.
If someone sues them because of how you used the app, you may have to pay their legal bills.
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Terms of service
“you agree to and hold JioSaavn, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees)”
For example, if a playlist you shared causes a legal fight, they can ask you to cover costs.
If location is on, they can give that location data to ad and analytics companies.
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Privacy policy
“We may share your location with certain third-parties for analytics and advertising purposes.”
For example, an advertiser could use your approximate location to show nearby ads.
Outside ad companies can collect data about you on JioSaavn and follow you elsewhere.
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Privacy policy
“These advertisers, advertising networks, advertising servers, and analytics companies use various technologies to collect data in order to send (or serve) relevant ads to users on our Platforms, or on platforms or websites operated by third parties.”
For example, a song you play could help target ads on other websites.
Parts of your profile are public, not private.
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Privacy policy
“Your name and/or username, profile picture, your followers, and your JioSaavn user profile will be publicly available.”
For example, other people can see your username and photo without logging in as you.
You can delete your account yourself in Settings, not only by emailing them.
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Privacy policy
“Alternatively, you have the right to request for deletion of your account and its associated data, including profile, downloads, library, favourites, and playlists through the iOS, Android JioSaavn Application as well as the JioSaavn website by visiting the "Account Settings" section within "Settings"”
For example, you can go to Settings then Account Settings and .
They say the app is for adults, but they rely on not knowing if a child signs up.
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Privacy policy
“The Platform is not directed to children under 18. We do not knowingly collect personal information from anyone under 18 years of age.”
For example, a 16-year-old could still create an account if they do not admit their age.
Words to know
Legal words from the lines above, in plain English.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
How we got here · grade D · score 38/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
They collect more than account and songs you play: photos, date of birth, demographics, device IDs, approximate location, social logins, and partner data.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third-party ad networks and cookies track you for targeted ads on JioSaavn and other sites. Industry opt-outs are listed.
Do they sell or share your data, and can you opt out?
They share data with advertisers, partners, and analytics firms. You can email them to ask them not to share for marketing.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete the account in Account Settings. They say related information is scheduled for deletion within 30 days, with some residual backup data possible.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use reasonable security measures but also say they cannot guarantee security.
Is there a real age gate, and are teens protected?
The platform is not directed to anyone under 18 and they say they do not knowingly collect that data. Terms require legal age or a parent’s agreement.
Will they tell you when the rules change, and is the policy specific?
The terms show update dates. Privacy changes are posted and emailed for substantive changes, but the privacy policy itself has no date line.
Can they close your account without warning, and can you get your data out first?
They may terminate your account at any time, including without an express reason, and disabling access can block your files and content.
If something goes wrong, who pays?
The service is as-is, liability is capped at what you paid in the last 12 months, and you must indemnify them for claims related to your use.
Do subscriptions renew on their own, and can you get a refund?
Paid subscriptions auto-renew unless you turn that off at least 24 hours before the period ends. They say they will not refund fees already paid.
The privacy policy is 5,667 words at a college graduate level (Flesch reading ease 39.4); the terms are 7,776 words at a college level.
