setlist.fm
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- The documents do not say whether your data is sold or shared.
- Staff may review your content; the policy does not describe an opt-out.
You give a broad license to posts, they can close you anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
The terms do not list what they collect; they talk about account signup and posts you submit.
Read the exact line
Terms of service
“You will be required to register for an account to use certain features of the Site, such as reserving or purchasing a ticket.”
Training
They can use, change, and commercialize anything you post, and they may watch the forums.
Read the exact line
Terms of service
“you grant us a worldwide, non-exclusive, transferable, sublicenseable, right and license to use, reproduce, modify, create derivative works of, distribute, publicly perform, display, archive and commercialize your User Content”
Sharing
The documents do not say who they share personal data with; they may show posts and tell law enforcement.
Read the exact line
Terms of service
“We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you.”
Kept
The documents do not say how long they keep data; they can delete your posts if they close you.
Read the exact line
Terms of service
“we may cancel your account, delete all your User Content, and prevent you from accessing the Site at any time without notice to you.”
Controls
You can browse without an account; they do not describe deleting data or turning off training.
Read the exact line
Terms of service
“You may browse the Site without registering for an account.”
Fine print
Rules can change immediately, they can ban you anytime.
Read the exact line
Terms of service
“Any changes we make will be effective immediately when we post a revised version of these Terms on the Site.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Read the Last Updated date before you keep using the site
Terms of Use header on setlist.fm/help/terms
Contact Live Nation General Counsel with questions
9348 Civic Center Drive, Beverly Hills, CA 90210 or (800) 653-8000
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If you post setlists, photos, or comments, they can copy, edit, and even sell that material without paying you.
Read the exact line
Terms of service
“you grant us a worldwide, non-exclusive, transferable, sublicenseable, right and license to use, reproduce, modify, create derivative works of, distribute, publicly perform, display, archive and commercialize your User Content”
For example, a photo you upload of a concert could be used in their ads or given to a partner.
They can shut your account and wipe your posts even if you did nothing wrong, and they do not have to warn you.
Read the exact line
Terms of service
“If we determine that you have violated these Terms or the law, or for any other reason or for no reason, we may cancel your account, delete all your User Content, and prevent you from accessing the Site at any time without notice to you.”
For example, years of setlists you added could vanish overnight with no email first.
If someone sues them because of something you posted or how you used the site, you may have to pay their legal bills.
Read the exact line
Terms of service
“If anyone brings a claim against us related to your use of the Site, the Content, your User Content or your violation of these Terms, you agree to , defend and hold us”
For example, if a band claims your uploaded photo was unauthorized, you might have to cover Live Nation’s lawyers.
New rules start as soon as they post them. Keeping using the site counts as saying yes.
Read the exact line
Terms of service
“By continuing to use this Site after that date, you agree to the changes.”
For example, they could add new limits tomorrow and you would be bound if you still browse setlists.
Staff can read what you post on forums and may share it to run the site or follow the law.
Read the exact line
Terms of service
“We will have the right (but not the obligation) to monitor the Site, the Forums and the User Content, and to disclose any User Content and the circumstances surrounding its submission”
For example, a review you wrote could be read by an employee and shown if they get a legal request.
They do not promise the site will work or be accurate, and they cap what they would pay you.
Read the exact line
Terms of service
“WE PROVIDE THE SITE AND THE CONTENT TO YOU "AS IS" AND "AS AVAILABLE."”
For example, if a wrong setlist causes you to miss a song, they say they are not responsible.
Kids under 13 are not allowed, but they only ask you to say you are old enough.
Read the exact line
Terms of service
“If you use the Site, you affirm you are at least 13 years old.”
For example, a 12-year-old could still sign up by claiming to be 13.
Your posts still belong to you even after you give them a big license to use them.
Read the exact line
Terms of service
“You own all rights to your User Content.”
For example, you could still post the same concert photo on your own blog.
You can look up setlists without creating a login.
Read the exact line
Terms of service
“You may browse the Site without registering for an account.”
For example, you can check last night’s songs without giving a username.
Words to know
Legal words from the lines above, in plain English.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
How we got here · grade F · score 20/100 · 15 of 15 policy answers backed by a verified quote · 8 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
They say they may monitor forums and user posts and disclose them, with no opt-out described.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
You own your posts, but you give them a worldwide, transferable, sublicensable license to use and commercialize them.
How long do they keep your data after you delete it, and can you delete it in the app?
They do not offer a way for you to delete your data. They may delete your content if they close your account.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
The site is not for under-13s; you affirm you are at least 13. Posting content if under 18 needs a parent’s consent.
Will they tell you when the rules change, and is the policy specific?
They can change the terms anytime; changes start when posted, and keeping using the site means you accept them.
Can they close your account without warning, and can you get your data out first?
They may cancel your account for any reason or no reason, without notice, and delete all your User Content.
If something goes wrong, who pays?
The site is as-is, liability is capped at $100 or what you paid in a year, and you must indemnify them for claims about your use or posts.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The terms are 5,066 words at a college level.
