Snapcraft
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- The documents do not say whether your data is sold or shared.
- The documents do not say who can read your content.
You license Canonical to distribute your snaps; they can remove them anytime, cap at £10, and you them.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
These terms do not say what personal data they collect; they point to a separate privacy notice.
Read the exact line
Terms of service
“Our Privacy Notice and Privacy Policy explain how we treat your personal data and protect your privacy.”
Training
They use your snaps to test, ship to users, and for marketing; they do not describe AI training here.
Read the exact line
Terms of service
“You grant Canonical (and its affiliated entities): (i) a worldwide, non-exclusive licence to install, deploy, reproduce, and run your Snaps for the purposes of testing and evaluation and to reproduce and distribute your Snaps to end users through the Snap Store”
Sharing
End users get your snaps; Canonical is not responsible for third-party snaps you download.
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Terms of service
“Canonical is not responsible for any Snaps or content provided by any third party. All Snaps and content are accessed at your sole discretion and risk.”
Kept
The documents do not say how long they keep personal data after you leave.
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Terms of service
“Upon termination for any reason, we may remove your Snaps from the Snap Store.”
Controls
You can close your account or take a snap off the store, but old installs stay on users’ machines.
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Terms of service
“You may remove your Snap from the Snap Store at any time. Removing a Snap from will prevent new discovery and installation, but will not remove the Snap from those users who have previously installed it.”
Fine print
Terms change when posted; is £10; you them; English courts.
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Terms of service
“If Canonical changes these terms, all changes will go into effect at the time we post the updated terms and on your continued use of the Snap Store.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Ask a parent to consent if you are 13–18
Contact legal@canonical.com as stated in the age section
Unlist a snap you published
Remove it from the Snap Store (old installs stay)
Close your account
Account term: you close your account; they may then remove snaps
Read the separate privacy policy
Terms section 13 points to Canonical’s Privacy Notice and Privacy Policy
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If someone sues Canonical because of your snaps or how you used the store, you pay their legal bills.
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Terms of service
“You will and Canonical from and against any and all damages, costs, losses and expenses (including reasonable attorney fees) incurred as a result of any claim, suit or proceeding brought against Canonical in relation to your Snaps or as a result of any use or misuse of the Snap Store(s) by you.”
For example, if a snap you published gets Canonical sued for copyright, you could owe their lawyer fees.
If they mess up, they only owe you ten pounds, except for a few things the law will not let them skip.
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Terms of service
“Otherwise, Canonical's in contract, tort or otherwise for any claims is limited to £10.”
For example, if the store is down and you lose sales, they say they owe at most £10.
They can take your app off the store whenever they want, without needing a listed reason.
Read the exact line
Terms of service
“Canonical may remove your Snap from the Snap Store at any time in its sole discretion.”
For example, your published snap could disappear from search overnight even if you followed the rules.
New rules start as soon as they post them. Using the store after that counts as agreeing.
Read the exact line
Terms of service
“If Canonical changes these terms, all changes will go into effect at the time we post the updated terms and on your continued use of the Snap Store.”
For example, they could add new licence terms tomorrow and you accept them by downloading a snap.
You let Canonical copy, test, ship, and advertise your snaps and their logos.
Read the exact line
Terms of service
“You grant Canonical (and its affiliated entities): (i) a worldwide, non-exclusive licence to install, deploy, reproduce, and run your Snaps for the purposes of testing and evaluation and to reproduce and distribute your Snaps to end users through the Snap Store; and (ii) a licence to use any trademarks and branding you provide as part of the Snap in the Snap Store and in associated uses (such as use in marketing materials and advertising relating to the Snap).”
For example, they can put your snap logo in Ubuntu ads without a separate deal.
They do not promise the store will work or that snaps are safe or available.
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Terms of service
“The Snap Store is provided of any kind, including as to access, availability or content. All (whether express, implied, statutory or otherwise) are expressly excluded to the maximum extent permitted by law in respect of the Snap Store.”
For example, if a snap you install breaks your computer, they say that is your risk.
Kids under 13 are not allowed. Teens need a parent to agree, but the terms do not describe ID checks.
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Terms of service
“You must be at least 13 years old to use the Snap Store. If you are aged between 13 and 18, we require your parent's or legal guardian's consent to create a Snap Store account or use the Snap Store.”
For example, a 15-year-old is told to get a parent’s okay and email legal@canonical.com.
You can go to court in England.
Read the exact line
Terms of service
“These terms are of England and any dispute will be heard by the courts of England.”
For example, if you sue over a removed snap, the case would be in English courts.
Except for a breach, they say they will give 30 days before suspending. When the account ends, snaps can come down.
Read the exact line
Terms of service
“we otherwise suspend your account with 30 days notice. Upon termination for any reason, we may remove your Snaps from the Snap Store.”
For example, they could email you, wait 30 days, then pull your listings.
You can unlist a snap, but people who already installed it keep it.
Read the exact line
Terms of service
“You may remove your Snap from the Snap Store at any time. Removing a Snap from will prevent new discovery and installation, but will not remove the Snap from those users who have previously installed it.”
For example, you unpublish a buggy snap and new users cannot find it, but old users still run it.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- governing law
- Which country's or state's laws are used to settle any dispute, no matter where you live. For example, a user in Ohio may find the terms are judged under California law.
- venue
- The specific court or city where any lawsuit must be filed, which may be far from where you live. For example, a user in Florida may have to travel to a court in San Francisco to sue.
How we got here · grade F · score 25/100 · 15 of 15 policy answers backed by a verified quote · 10 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
Publishers grant Canonical a worldwide licence to test, copy, and distribute snaps and to use snap trademarks in store and marketing uses.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must be 13 or older. Ages 13–18 need a parent’s consent, with a contact email, but no ID check is described.
Will they tell you when the rules change, and is the policy specific?
Updated terms take effect when posted. Continued use means you accept. The document has no date.
Can they close your account without warning, and can you get your data out first?
They may suspend for breach, or otherwise with 30 days’ notice. They may remove snaps at any time and on termination. No data export is described.
If something goes wrong, who pays?
The store is as-is, liability is capped at £10, and you must indemnify Canonical for claims about your snaps or your use.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The terms are 1,541 words at a college level.
