Soup
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- The documents do not say whether your data is sold or shared.
- The documents do not say who can read your content.
You give Soup a public license to your posts, and they can shut you off anytime.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
These documents do not say what personal data they collect.
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Terms of service
“By accessing or using the Service, you signify that you have read, understood, and agree to be bound by this Terms of Service Agreement (“Agreement”) and to the collection and use of your information as set forth in the Soup.io Privacy Policy”
Training
They take a forever license to use, sell, and remix anything you post, for any purpose.
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Terms of service
“You hereby grant to Soup.io, and you agree to grant to Soup.io, a , , non-exclusive, , unrestricted, unconditional, unlimited, worldwide and cost-free license to use, copy, record, disclose, sell, re-sell, ”
Sharing
Your posts and identity info may be public, and they may share user info with third parties.
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Terms of service
“The Services are available to the public, and your User Submissions, along with information concerning your identity that you provide to Soup.io (including your name, image, employer and location), may be publicly available.”
Kept
The documents do not say how long they keep your data.
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Terms of service
“Soup.io may terminate or suspend access to the Services immediately, without prior notice or , if you breach this Agreement or for any other reason.”
Controls
They can edit or remove your posts anytime; cancel paid extras by emailing support.
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Terms of service
“You must cancel your subscription before it renews in order to avoid billing of subscription fees for the renewal term to your credit card.”
Fine print
ban, as-is service, you pay their legal bills, they can shut you off anytime.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Cancel a paid subscription by email before it renews
Email support@Soup.io
Do not post anything you want to keep private
Terms: User Submissions may be publicly available
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can use, sell, and give others the right to use everything you upload, forever, even after you leave.
Read the exact line
Terms of service
“You hereby grant to Soup.io, and you agree to grant to Soup.io, a , , non-exclusive, , unrestricted, unconditional, unlimited, worldwide and cost-free license to use, copy, record, disclose, sell, re-sell, ”
For example, a photo you posted years ago could be sold or reused in ads without paying you.
Posts are treated as public, including your name and photo.
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Terms of service
“The Services are available to the public, and your User Submissions, along with information concerning your identity that you provide to Soup.io (including your name, image, employer and location), may be publicly available.”
For example, a comment you thought was just for friends could show up in a search with your name.
They can lock you out anytime, even if you did nothing wrong, and they do not have to warn you.
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Terms of service
“Soup.io may terminate or suspend access to the Services immediately, without prior notice or , if you breach this Agreement or for any other reason.”
For example, you could lose access to your posts overnight with no email first.
If your post causes a lawsuit, you may have to pay their lawyers.
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Terms of service
“You agree to , Soup.io, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of this agreement by you or any user submission posted or submitted by you”
For example, if someone sues them over a picture you uploaded, you could be on the hook for legal fees.
Paid plans keep charging unless you email them to cancel before the next cycle.
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Terms of service
“Your subscription will renew automatically, unless we terminate it or you terminate your subscription by providing electronic notice via email at support@Soup.io.”
For example, if you forget to email support, next month’s fee still hits your card.
After the first 30 days, you do not get money back even if you stop using it.
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Terms of service
“After the 30 day period there will be no refunds or credits for partial months of service, upgrades/downgrades, or for months when you did not use Soup.io Extended Services.”
For example, canceling on day 31 of a yearly plan means you keep paying with no refund.
They do not promise the site will work or be safe, and your only remedy is to stop using it.
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Terms of service
“The services are provided by Soup.io on an “as is” basis. Soup.io makes no representations or of any kind, express or implied, as to the operation of the services”
For example, if the site loses your posts, they say they owe you nothing.
If they change the rules, keeping using the site after notice or 30 days means you accept.
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Terms of service
“You will be deemed to have agreed to the new terms and conditions if you continue to access the Services after having been notified of such revisions or modifications by email or, if you have not been notified by email, after the passage of thirty (30) days”
For example, a new license on your old posts could apply if you log in a month later.
You can get a refund only in the first 30 days of the first purchase.
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Terms of service
“All Fees are paid in advance and are refundable for 30 days of the initial purchase unless otherwise stated by a contract between Soup.io and the customer.”
For example, if you try Extended Services and hate it in week one, you can ask for your money back.
Words to know
Legal words from the lines above, in plain English.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
How we got here · grade F · score 21/100 · 15 of 15 policy answers backed by a verified quote · 10 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
You grant a perpetual, irrevocable, sublicensable license to sell and exploit your posts, and they say submissions may be publicly available.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
Not stated in the documents.
Will they tell you when the rules change, and is the policy specific?
The agreement is dated July 15, 2016. They post notice for 30 days or email you; continued use counts as acceptance.
Can they close your account without warning, and can you get your data out first?
They may terminate or suspend access immediately without prior notice for any reason.
If something goes wrong, who pays?
The service is as-is with broad liability limits, and you must indemnify them for losses from your posts or rule-breaking.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew; cancel by email before renewal. First purchase is refundable for 30 days, then no refunds.
The terms are 5,916 words at a professional or legal expert level.
