Speak
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Speak takes a broad license on your voice and chats, uses them to train AI, runs ads tracking, and auto-renews with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
Account info, voice recordings, device IDs, browsing, location from IP, and partner data.
Read the exact line
Privacy policy
“Upon installation of the app, we may request access to your microphone or audio recordings in order to provide you with the Services.”
Training
They use your voice and usage to run the app, train AI, market to you, and show targeted ads.
Read the exact line
Privacy policy
“We also use this information to improve Speak’s voice input function, and to develop, create, improve, optimize, maintain, and otherwise enhance its automatic speech recognition”
Sharing
Affiliates, ad networks, OpenAI, payment processors, and others can get your data; some sharing is a sale.
Read the exact line
Privacy policy
“We have sold or shared for targeted advertising purposes the following categories of personal data to third parties, subject to your settings and preferences and your Right to Opt Out:”
Kept
They keep data as long as they think they need it; no clear in-app delete timeline.
Read the exact line
Privacy policy
“We will usually retain the personal data we collect about you for no longer than reasonably necessary to fulfil the purposes for which it was collected”
Controls
You can unsubscribe, limit cookies, email them to update or delete, and opt out of ad sales.
Read the exact line
Privacy policy
“If you have an account with us, you may update your account information and adjust your account settings by logging into your account.”
Fine print
They can close you anytime; fees usually non-refundable.
Read the exact line
Terms of service
“We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without , with or without cause”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of sale/sharing for targeted ads
Cookie manager on speak.com, or email [email protected] / call +1 707-397-9360
Cancel a subscription at least 3 days early
In-app subscription controls or [email protected]
Ask to update or delete your data
Account settings, or [email protected] / +1 707-397-9360
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Your spoken practice can be used to build and improve their speech AI, not just to score your lesson.
Read the exact line
Privacy policy
“We also use this information to improve Speak’s voice input function, and to develop, create, improve, optimize, maintain, and otherwise enhance its automatic speech recognition and voice transcription technology”
For example, a recording of you practicing a sentence may help train their speech-recognition models.
They get a lasting, transferable right to use what you post and what the AI makes, even after you leave.
Read the exact line
Terms of service
“you hereby expressly grant, and you represent and warrant that you have all rights necessary to grant, to Speak a fully paid, , transferable, , , non-exclusive, and worldwide license, with the right to grant and authorize ”
For example, they could keep using a clip of your voice in product demos after you delete the app.
Third-party ad companies can track you across sites and devices to show ads based on what you do.
Read the exact line
Privacy policy
“We may participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history.”
For example, visiting Speak might later show you language-app ads on social media.
They treat some data as sold or shared for ads unless you opt out.
Read the exact line
Privacy policy
“We have sold or shared for targeted advertising purposes the following categories of personal data to third parties, subject to your settings and preferences and your Right to Opt Out:”
For example, identifiers and inferences about you may go to ad partners until you email to opt out.
Paid subscriptions generally do not get money back, even if you cancel mid-cycle.
Read the exact line
Terms of service
“Fees paid are non-refundable. Fees are stated exclusive of any taxes, levies, duties, or similar governmental assessments of any nature”
For example, if you cancel a week after renewal, they say you still paid for the full term.
They can shut your account at any time, even without warning.
Read the exact line
Terms of service
“We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without , with or without cause”
For example, your lessons and progress could disappear overnight with no notice.
If someone sues them over how you used the app, you may have to pay their legal costs.
Read the exact line
Terms of service
“You will , and hold us and our subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors”
For example, if a recording you uploaded caused a dispute, you might have to cover Speak’s lawyers.
Session-replay style tools may capture mouse moves, clicks, and what you type in chat.
Read the exact line
Privacy policy
“These tools may also record information you enter when you interact with our Services or engage in chat features through our Services.”
For example, a third-party tool might record you typing a practice sentence on the site.
Face or fingerprint login stays on your phone; Speak only hears whether unlock succeeded.
Read the exact line
Privacy policy
“We do not store or have access to this biometric information. Instead, your mobile device will perform the biometric authentication process”
For example, Face ID to open the app is handled by your phone, not uploaded to Speak.
Words to know
Legal words from the lines above, in plain English.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
How we got here · grade F · score 28/100 · 15 of 15 policy answers backed by a verified quote · 1 not stated
What does the app collect beyond what it needs to work?
They collect account and payment details, voice, device IDs, IP, browsing, mouse and keystroke activity, inferred interests, and data from partners—more than needed just to run lessons.
Does it record your voice, face or body, and what happens to that?
They collect microphone audio to score pronunciation and say they use it to improve speech recognition; EU tables list OpenAI and Microsoft as recipients. Device Face ID is not stored.
Are your chats and uploads used to train AI models, and is that off by default?
Audio and other data are used to train and refine AI and speech tools, and the documents do not offer a training opt-out.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use third-party ad networks, pixels, and hashed emails so ads can follow you across sites and devices.
Do they sell or share your data, and can you opt out?
U.S. disclosures say they have sold or shared identifiers and inferences for targeted ads, with a right to opt out.
What rights do they take over what you type and what the AI makes?
You keep ownership of user content, but you grant Speak a perpetual, irrevocable, sublicensable license to use it and Output in their business.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data as long as they think necessary. Account edits are in-app; deletion and privacy rights are mainly by email or phone, with no 30-day wipe promise.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They generate inferences about your interests and preferences, but they do not describe a memory feature you can view or turn off.
Do they commit to basic security, and have they leaked data?
Regional sections describe encryption, SSL, access controls, and backups. No independent audit or bug-bounty program is described.
Is there a real age gate, and are teens protected?
The privacy notice says the service is not for children under 13. Terms generally require 18 or a parent’s agreement, with no age-assurance described.
Will they tell you when the rules change, and is the policy specific?
Both documents are dated. They say they will notice material privacy changes, but retention and many purposes stay general; terms treat continued use as acceptance.
Can they close your account without warning, and can you get your data out first?
They may permanently terminate or suspend your account with or without prior notice, for any or no reason.
If something goes wrong, who pays?
The service is as-is, liability is capped at what you paid or $100, and you must indemnify them for claims tied to your use.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew. You must cancel at least three days before the next term. Fees are generally non-refundable.
The privacy policy is 17,080 words at a professional or legal expert level (Flesch reading ease 1.7); the terms are 14,236 words at a professional or legal expert level.
