Start Me
- The policy says your content is not used for AI training.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
Bookmark pages with optional AI; they say they don’t sell data, but free users get ad tracking and you them.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, email, IP, browser type, usage data, and payment info if you subscribe.
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Privacy policy
“When you sign up, we collect your name and email address. When you use Start.me, we automatically collect your IP address, browser type, and usage data”
Training
They run the site, send emails, analyze use, show ads to free users, and send chosen text to OpenAI.
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Privacy policy
“We use your data to: provide and maintain the service, authenticate your account, send service-related emails, analyze usage to improve the product, display ads to free plan users, and process payments.”
Sharing
They say they don’t sell data, but ads, analytics, payments, hosting, and OpenAI process it.
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Privacy policy
“You are NOT the product. We don't sell or share your data. We earn money from ads (free plan) and subscriptions.”
Kept
They keep data while your account is active; after delete, logs can stay up to 90 days.
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Privacy policy
“We keep your data as long as your account is active. When you delete your account, all associated data is permanently removed. Server logs are retained for up to 90 days for security purposes.”
Controls
You can delete your account, email privacy@start.me for rights, and export content in the app.
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Privacy policy
“To exercise any of these rights, email privacy@start.me. We will respond within 30 days.”
Fine print
You must be 18; subs auto-renew with no refunds; you them; Dutch courts.
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Terms of service
“Except when required by law, paid Subscription fees are non-refundable.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Upgrade to PRO to remove ad tracking
Paid plan; privacy policy says PRO users have all third-party ad tracking removed
Delete your account and data
Account settings, or email privacy@start.me
Export your content before leaving
Export tools in the Service; up to 30 days after most terminations
Cancel auto-renew in account settings
Account settings or by contacting them
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If someone sues them because of what you posted or how you used the site, you may have to pay their legal bills.
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Terms of service
“You agree to and the Company and its officers, directors, and employees from any claims, damages, and expenses (including reasonable legal fees) arising from your Content, your use of the Service in violation of these Terms, or your infringement of any rights of a third party.”
For example, if a bookmark page you share leads to a lawsuit, you could be on the hook for their lawyer costs.
If you pay and then cancel, you usually do not get money back for the current period.
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Terms of service
“Except when required by law, paid Subscription fees are non-refundable. Certain refund requests may be considered on a case-by-case basis at the sole discretion of the Company.”
For example, if you cancel a yearly plan after a week, they keep the year’s fee unless the law says otherwise.
They can shut your account at once for serious rule breaks, with no warning and no refund.
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Terms of service
“We may suspend or terminate your Account immediately and without prior notice if you seriously or repeatedly breach these Terms, including the Content Restrictions and Prohibited Uses sections.”
For example, a public page they think is spam could get your account closed the same day.
If they mess up, they usually only owe what you paid in the last year, or 100 euros if you paid nothing.
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Terms of service
“The entire of the Company under any provision of these Terms shall be limited to the amounts actually paid by you through the Service in the twelve (12) months preceding the event giving rise to the claim, or EUR 100 if you have not purchased anything.”
For example, if bookmarks vanish, a free user might only recover up to EUR 100.
Optional AI sends your selected text to OpenAI. They say it is not used for training, but OpenAI can keep it 30 days to watch for abuse.
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Privacy policy
“As a paid API customer, your data is not used to train or improve AI models. OpenAI may retain prompts and responses for up to 30 days for abuse monitoring, after which they are deleted.”
For example, a note you send to Notes AI could sit at OpenAI for up to a month.
You still own your bookmarks and notes. They only get permission to run the product.
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Terms of service
“By posting Content, you grant us a limited license to host, store, display, reproduce, and distribute that Content, solely to the extent necessary to operate, provide, secure, and improve the Service.”
For example, they can show your start page in the app, but they do not claim they own your links.
Deleting the account wipes your stuff, except security logs that can last three months.
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Privacy policy
“When you delete your account, all associated data is permanently removed. Server logs are retained for up to 90 days for security purposes.”
For example, after you delete, they say your pages go away, but IP logs may remain 90 days.
They say you must be 18. They do not describe extra age checks.
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Terms of service
“You represent that you are over the age of 18.”
For example, a 16-year-old could still type that they are 18 and sign up.
Fights go to Dutch courts, unless consumer law lets you sue at home.
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Terms of service
“Any dispute that cannot be resolved informally shall be submitted exclusively to the competent court in The Hague, the Netherlands, unless mandatory consumer protection law entitles you to bring the dispute before another court.”
For example.
Words to know
Legal words from the lines above, in plain English.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- prompt
- What you type or say to an AI to get a response. For example, asking a chatbot to write a birthday message is a prompt, and it may be stored.
- worldwide license
- You let the company use your content anywhere on earth, usually for free and for as long as it likes. For example, a video you post can be shown in ads in any country without asking you again.
How we got here · grade A · score 60/100 · 14 of 15 policy answers backed by a verified quote · 1 not stated
What does the app collect beyond what it needs to work?
They collect name and email plus IP address, browser type, and usage data such as pages, clicks, and session length.
Does it record your voice, face or body, and what happens to that?
The documents do not describe collecting voice, face, or body data.
Are your chats and uploads used to train AI models, and is that off by default?
Optional AI is sent to OpenAI as a paid API customer, and they say that data is not used to train or improve models.
Can employees or contractors read your conversations, and when?
They say humans may review to detect abuse, and OpenAI may keep prompts up to 30 days for abuse monitoring.
Are you profiled or tracked for advertising?
Free users get personalized ads from partners like Google AdSense and Freestar that use their own cookies; PRO removes them.
Do they sell or share your data, and can you opt out?
They say they do not sell data, but share with ad and affiliate partners on the free plan; PRO removes that tracking.
What rights do they take over what you type and what the AI makes?
You keep all rights to your content. They get a limited license only to run the service, and it ends when you delete the content or account.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete your account anytime; they say associated data is removed, but server logs can be kept up to 90 days.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use reasonable technical and organizational security measures, but no audit or bug-bounty program is described.
Is there a real age gate, and are teens protected?
You must say you are over 18. No extra age check is described.
Will they tell you when the rules change, and is the policy specific?
Neither policy shows a last-updated date. Privacy changes are posted on the page; terms say they will try to give 30 days for material changes.
Can they close your account without warning, and can you get your data out first?
For serious or repeated breaches they can close you immediately with no notice and no refund. Other cases may get notice and a 30-day export window.
If something goes wrong, who pays?
The service is as-is, liability is capped at a year of fees or EUR 100, and you must indemnify them for claims from your content or misuse.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions renew automatically. Paid fees are non-refundable except where law requires, such as the EU 14-day window if you have not used the paid service.
The privacy policy is 795 words at a college level (Flesch reading ease 47.6); the terms are 2,482 words at a college level.
