Statuspage
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- The documents do not say whether your data is sold or shared.
- The documents do not say who can read your content.
Only Atlassian’s privacy intro is here; it does not say what they collect, keep, or train on.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
The documents do not say what they collect beyond a general mention of information.
Read the exact line
Privacy policy
“This privacy policy explains how Atlassian Pty Ltd, Atlassian US, Inc. and our corporate affiliates (“Atlassian”, “we”, “us”, “our”) collect, use, share, and protect your information”
Training
They say they use information when you use their services, but not how, including for AI.
Read the exact line
Privacy policy
“This privacy policy explains how Atlassian Pty Ltd, Atlassian US, Inc. and our corporate affiliates (“Atlassian”, “we”, “us”, “our”) collect, use, share, and protect your information”
Sharing
They mention sharing and affiliates, but not who actually gets your data.
Read the exact line
Privacy policy
“This privacy policy explains how Atlassian Pty Ltd, Atlassian US, Inc. and our corporate affiliates (“Atlassian”, “we”, “us”, “our”) collect, use, share, and protect your information”
Kept
The documents do not say how long they keep your information.
Read the exact line
Privacy policy
“This privacy policy is intended to help you understand: Information we collect How we use information How we disclose information How we store and secure information How long we keep information”
Controls
They mention choices and access, but this snippet does not explain how to use them.
Read the exact line
Privacy policy
“This privacy policy also explains your choices surrounding how we use information about you, which includes how you can object to certain uses of information about you and how you can access and update certain information about you.”
Fine print
If you disagree you must not use the services.
Read the exact line
Privacy policy
“If you do not agree with this privacy policy, do not access or use our Services or interact with any other aspect of our business.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Read the full Atlassian privacy policy and terms
https://www.atlassian.com/legal/privacy-policy (this excerpt is only the intro)
If this is a work account, ask your company about your data
Contact the customer organization that manages the Statuspage site
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
You only get to use the product if you accept this policy. There is no other choice described here.
Read the exact line
Privacy policy
“If you do not agree with this privacy policy, do not access or use our Services or interact with any other aspect of our business.”
For example, if you dislike a future change, your only option in this text is to stop using Statuspage.
If your company runs Statuspage, that company—not Atlassian—sets many privacy rules for your data.
Read the exact line
Privacy policy
“We are not responsible for the privacy or security practices of our customers, which may differ from those described in this privacy policy.”
For example, your employer could keep incident comments longer than Atlassian’s own policy would.
Work accounts are controlled by the customer organization, not by you personally.
Read the exact line
Privacy policy
“When Atlassian processes personal information on behalf of our customers (such as your employer, if applicable), the customer is the of the personal information processed and manages those accounts and any Service sites.”
For example, you may have to ask your IT team, not Atlassian, to delete your Statuspage profile.
They say you have some choices, but this excerpt never lists the actual buttons or forms.
Read the exact line
Privacy policy
“This privacy policy also explains your choices surrounding how we use information about you, which includes how you can object to certain uses of information about you and how you can access and update certain information about you.”
For example, you cannot tell from this text how to turn off marketing or delete an account.
A large part of Statuspage use may fall outside this policy entirely.
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Privacy policy
“Please note that this privacy policy does not apply to the extent that we process personal information in the role of a processor or service provider on behalf of our customers”
For example, visitor data on a public status page your company hosts may follow your company’s rules, not this page.
Rights requests for work-related data go to the customer, not Atlassian.
Read the exact line
Privacy policy
“For more information about how an Atlassian customer uses your personal information, or to exercise the rights you may have with respect to that information, please contact that organization directly.”
For example, to get a copy of your comments on an incident, you email your company, not privacy@atlassian.
The policy has a start date, but this snippet does not say how they will warn you about later changes.
Read the exact line
Privacy policy
“Effective starting: August 17, 2026 Your privacy matters to us.”
For example, you cannot see here whether they email you before a new training use of data.
They promise sections on collection, security, kids, and retention, but those sections are not in the text we received.
Read the exact line
Privacy policy
“This privacy policy is intended to help you understand: Information we collect How we use information How we disclose information How we store and secure information How long we keep information How to access and control your information Our policy towards children”
For example, you still do not know the minimum age or whether chats are used to train models.
Words to know
Legal words from the lines above, in plain English.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- data controller
- The company that decides why and how your data is used, and is responsible for it under privacy law. For example, the app maker is the controller; the cloud company storing files for it is only a processor.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
How we got here · grade F · score 24/100 · 15 of 15 policy answers backed by a verified quote · 14 not stated
What does the app collect beyond what it needs to work?
Not stated in the documents.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
Not stated in the documents.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
Not stated in the documents.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
Not stated in the documents.
Will they tell you when the rules change, and is the policy specific?
The policy is dated August 17, 2026, but this snippet does not explain notice of changes or data details.
Can they close your account without warning, and can you get your data out first?
Not stated in the documents.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 471 words at a professional or legal expert level (Flesch reading ease 24.4).
