Suzuri
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- Data is shared only with the providers who run the service.
- The documents do not say who can read your content.
Pepabo collects account and usage data, shares with affiliates with consent, and deletion is by mailed request.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account details plus access logs, cookies, and sometimes a phone’s device ID.
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Privacy policy
“Access logs contain information on users who have accessed those sites, including the user's IP address, host name, type of browser/OS used, and the time of access.”
Training
They use it to bill you, send notices, run the service, and make stats.
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Privacy policy
“To send invoices for usage charges for services based on the terms of use and usage charges schedules”
Sharing
They say they do not share without consent, except law, emergencies, or hired vendors.
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Privacy policy
“The Company shall, in principle, not provide any personal information obtained from a customer without obtaining the individual's consent.”
Kept
They say they keep it only as long as needed, then delete it; no exact days.
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Privacy policy
“The Company shall set a period for storage of customers' personal information within the scope necessary for the purpose of use, and shall promptly delete such information after the storage period had elapsed or after the purpose of use has been achieved.”
Controls
You can view some data after login; other changes need a mailed form, ID, and a fee.
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Privacy policy
“Personal information held by each of the services can be viewed and amended on the user page.”
Fine print
Policy changes go live when they update the page; no terms here on lawsuits or refunds.
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Privacy policy
“When the Company makes any changes regarding the kind of personal information collected, the purpose of use, or other changes to the Privacy Policy, such changes shall be announced by updating the changes on this page.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
View or amend data on the user page
Log in on the user page on the service websites
Request disclosure or deletion by mail
Download the request form, send ID by registered mail to GMO Pepabo, Inc., Cerulean Tower, 26-1 Sakuragaokacho, Shibuya ku, Tokyo, JAPAN 150-8512
Disable cookies in your browser
Change the browser settings
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Asking them to show you your data costs money and extra paperwork.
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Privacy policy
“Persons who request disclosure of personal information shall be charged a handling fee of 5,500 yen (including tax), to be deposited into the Company's designated account.”
For example, if you want a copy of what they hold, you mail ID and pay 5,500 yen.
New rules start when they post them; they do not promise to email you first.
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Privacy policy
“The revised Privacy Policy shall take effect as of the time of the revised date indicated on this website.”
For example, they could change how they use your data and it applies as soon as the page is updated.
With your consent they can send name, address, payment and purchase history to GMO Internet.
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Privacy policy
“In providing the services, the Company may provide personal information to the following third parties after having obtained the prior consent of the customer him/herself.”
For example, billing and purchase history could go to another GMO company if you agreed.
Vendors who run parts of the service can get your data without a new consent.
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Privacy policy
“When disclosing/providing the information to a business which has been entrusted to carry out operations to provide services requested by the customer him/herself”
For example, a payment or shipping vendor they hire could receive your address.
They say they take security steps, but they do not name audits or certifications.
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Privacy policy
“The Company shall establish organizational, physical, human, and technological measures to prevent improper access to, or loss, destruction, alteration and leakage, etc. of, personal information obtained from a customer.”
For example, they claim they try to stop leaks, without saying how they are checked.
Some of your info can be seen and changed after you log in.
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Privacy policy
“Please log in on the user page on the service websites. Personal information held by each of the services can be viewed and amended on the user page.”
For example, you might fix your email on the SUZURI user page without mailing a form.
As a rule they need your consent before giving your data to others.
Read the exact line
Privacy policy
“The Company shall, in principle, not provide any personal information obtained from a customer without obtaining the individual's consent.”
For example, they should not sell your email list unless you agreed or a legal exception applies.
You can turn cookies off in your browser.
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Privacy policy
“If users wish to disable Cookies, this can be done by changing the browser settings.”
For example, you can block cookies so the site stores less on your computer.
Easy login on a phone can collect a device serial-style ID.
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Privacy policy
“When users use functions such as "easy login" when using their mobile phones to access the Company's services, the mobile phone's individual identification number shall be obtained.”
For example, logging in from a phone may send a handset ID they say is not your name.
Words to know
Legal words from the lines above, in plain English.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
How we got here · grade D · score 36/100 · 15 of 15 policy answers backed by a verified quote · 10 not stated
What does the app collect beyond what it needs to work?
They collect personal details plus access logs (IP, browser, time) and, for easy phone login, a device identification number.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
They say they do not give personal information to third parties without consent, except law, emergencies, and businesses they hire; they may share with GMO Internet after consent.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
They say they delete after the purpose is done, but full disclosure or deletion of data they cannot show in the app is by mailed request, ID, and a fee for disclosure.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use organizational, physical, human, and technological measures against leaks; no audit or leak history is named.
Is there a real age gate, and are teens protected?
Not stated in the documents.
Will they tell you when the rules change, and is the policy specific?
Changes are posted on the page and take effect on the revised date; this copy has no date.
Can they close your account without warning, and can you get your data out first?
Not stated in the documents.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 2,617 words at a professional or legal expert level (Flesch reading ease 22.9).
