szn
- The documents do not say whether your data trains AI.
- The documents do not say whether your data is used for ads.
- Data is shared only with the providers who run the service.
- Staff may review your content; the policy does not describe an opt-out.
szn can read your email and calendar to do tasks, staff may see that data, and training use is not explained.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account details, and if you connect Google, your email and calendar, plus task notes and device logs.
Read the exact line
Privacy policy
“We collect information that you provide directly, information generated through your use of the Service, and certain information collected automatically.”
Training
They use it to do the tasks you ask for, personalize the app, and make the service work better.
Read the exact line
Privacy policy
“This information helps us operate, maintain, and improve the Service.”
Sharing
Task details can go to outside AI companies, and to businesses you ask szn to contact.
Read the exact line
Privacy policy
“Relevant task information may be sent to these providers in order to generate responses, recommendations, or task actions.”
Kept
They keep account and task data until you delete it, then for a vague “reasonable” time.
Read the exact line
Privacy policy
“When you delete your account, we will delete or personal data within a reasonable timeframe unless retention is required by law.”
Controls
You can delete saved preferences in settings, or email them to delete your account.
Read the exact line
Privacy policy
“You can review and delete stored personalization data within your account settings.”
Fine print
If they change the privacy rules, keeping using the app means you accept the new rules.
Read the exact line
Privacy policy
“Continued use of the Service after changes take effect constitutes acceptance of the updated policy.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Review and delete saved preferences
Your account settings
Delete stored passwords or other vault items
The secure vault; the policy says you may delete stored credentials at any time
Ask them to delete your account or other personal data
Email hello@theszn.ai
Opt out of promotional messages
Email hello@theszn.ai; the policy lists this right but does not give an in-app path
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
People who work for szn can open your task data to help you, fix problems, or make the service more reliable. The policy does not describe a way to stop that.
Read the exact line
Privacy policy
“Authorized personnel may access task data when necessary to provide support, investigate issues, or improve service reliability.”
For example, a support person could read the notes and results from a task you asked szn to finish.
If you connect Google, szn can read your email messages to finish tasks you ask for. That is the content of those emails, not just the subject line.
Read the exact line
Privacy policy
“Gmail (read-only) — email message content and metadata, used to read relevant emails on your behalf when completing tasks you request (for example, finding confirmation emails, extracting booking details, or summarizing communications).”
For example, it could open a booking confirmation in your inbox to pull out the date and address.
When szn calls someone for you, it may keep a recording and a written copy of the call. Those sit with the other task records.
Read the exact line
Privacy policy
“Voice call records and transcripts”
For example, a call szn makes to book a table could be saved as a transcript tied to that task.
To finish a task, szn can send the needed details to the business it is contacting for you. That is more than just the companies that host the app.
Read the exact line
Privacy policy
“In order to complete tasks you request, the Service may share relevant information with third parties involved in the task (for example, businesses or service providers).”
For example, your name and the time you want could be sent to a clinic when szn books the visit.
Outside AI companies can receive the task details they need to answer or act. Passwords you store in the vault are not supposed to go to those AI companies.
Read the exact line
Privacy policy
“Relevant task information may be sent to these providers in order to generate responses, recommendations, or task actions.”
For example, the text of a task you typed could be sent to another company’s AI so it can draft the next step.
If the company is sold or merges, your information can move to the new owner with the business.
Read the exact line
Privacy policy
“If szn is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.”
For example, a buyer of szn could receive the account and task records szn already holds.
They say they will tell you about important privacy changes, but if you keep using the app after a change, that counts as agreeing.
Read the exact line
Privacy policy
“Continued use of the Service after changes take effect constitutes acceptance of the updated policy.”
For example, if you open the app the week after a new privacy rule starts, they treat that as a yes.
Deleting your account does not mean everything vanishes the same day. They only promise a “reasonable” wait, and some records can stay if the law requires it.
Read the exact line
Privacy policy
“When you delete your account, we will delete or personal data within a reasonable timeframe unless retention is required by law.”
For example, billing records might stay after you delete the account because payment rules require it.
szn may remember habits from tasks you already ran so later tasks feel more personal. You can look at that saved info and delete it in settings.
Read the exact line
Privacy policy
“To improve your experience, the Service may store limited information about your preferences or patterns based on past tasks.”
For example, it might remember that you usually book things in the evening and suggest that time again.
Their policy says they do not sell your personal information. They still share some of it with companies that help run tasks.
Read the exact line
Privacy policy
“We do not sell your personal information.”
For example, they say they will not sell your email address to a list broker, even though a task may still be sent to an AI company.
They say data is scrambled while it travels between you and their servers, and that sensitive stored data is scrambled too.
Read the exact line
Privacy policy
“Encryption of data in transit using TLS/SSL”
For example, a password you choose to store in the vault is supposed to be encrypted while it sits on their servers.
They say the app is not for kids under 16, and they will delete that data if they learn they collected it. They do not describe a check that proves someone’s age.
Read the exact line
Privacy policy
“The Service is not intended for users under the age of 16.”
For example, a 15-year-old is not supposed to sign up, but the policy does not say the app asks for an ID.
Words to know
Legal words from the lines above, in plain English.
- de-identified
- Data with your name and obvious identifiers removed, though it can sometimes still be traced back to you. For example, your chats with names stripped out may still be kept and studied after you delete your account.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
How we got here · grade C · score 42/100 · 15 of 15 policy answers backed by a verified quote · 6 not stated
What does the app collect beyond what it needs to work?
Beyond your account and the tasks you type, they can take Gmail message content, calendar events, addresses you store, call transcripts, and automatic device and IP logs if you use those features.
Does it record your voice, face or body, and what happens to that?
When szn contacts someone for a task, it may process voice call records and transcripts. Task data is kept until you or your account deletes it, so those records can stay linked to the task.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Authorized staff may read task data for support, to look into problems, or to improve reliability. The policy does not describe an opt-out for that review.
Are you profiled or tracked for advertising?
Not stated in the documents.
Do they sell or share your data, and can you opt out?
They say they do not sell your personal information. They do share it with companies that run the service, with AI companies that process tasks, and with businesses involved in a task you asked for.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete some saved preferences and stored passwords in the app. To use the listed privacy rights, including account deletion, they tell you to email them, and leftover data is removed only in a “reasonable” time.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They may save limited preferences and patterns from past tasks. You can review and delete that personalization data in account settings. An off switch is not described.
Do they commit to basic security, and have they leaked data?
They describe encryption in transit and for sensitive data at rest, limits on who on staff can see data, and monitoring for suspicious access. No outside audit or bug-report program is described.
Is there a real age gate, and are teens protected?
The service is not meant for anyone under 16, and they say they will delete that data if they find it. They do not describe an age check or extra limits for teens.
Will they tell you when the rules change, and is the policy specific?
The policy is dated March 2026 and says they will notify you of important changes by the app or email. Keeping using the app after a change counts as acceptance, and some keep-times are only called “limited” or “reasonable.”
Can they close your account without warning, and can you get your data out first?
Not stated in the documents.
If something goes wrong, who pays?
Not stated in the documents.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 1,384 words at a professional or legal expert level (Flesch reading ease 26).
