Traefik
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They collect browsing, location, and contact data, share it with partners.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Browsing, IP, geolocation, pages before and after the site, plus name, email, phone, and sometimes bank details.
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Privacy policy
“When browsing the Website, you consent to Traefik Labs collecting information relating to:your use of the Website;the content you consult and click on;your demographic data;the connection data (times, pages viewed, IP address…);the geolocation data;the website pages you visit before and after using the Website.”
Training
They use it to run the site, send commercial offers, and target ads, including with Google Analytics and social networks.
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Privacy policy
“With the help of the information contained in the tracers and cookies used, Traefik Labs can analyze the visits and use of the Website and, if necessary, facilitate and improve browsing, carry out prospecting operations, develop commercial statistics, or display targeted ads.”
Sharing
Staff can see it, and it is sent to partners and social plugins, including companies outside the EU.
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Privacy policy
“The User agrees that the data collected will be transmitted by Traefik Labs to its partners and will be processed by these partners as part of third-party services.”
Kept
Browsing and contact data are kept up to 12 months, then archived for as long as they could be held .
Read the exact line
Privacy policy
“The personal data collected during browsing is kept for a reasonable period of time necessary for the proper administration of the Website and for a maximum of 12 months, or until the withdrawal of the consent of the persons concerned.”
Controls
You can email them to access, fix, or delete data, and you can refuse cookies in the banner or your browser.
Read the exact line
Privacy policy
“You have the following rights regarding your personal data, which can be exercised by writing to us at our postal address or at the following email address: [email protected].”
Fine print
Rules can change when posted online.
No exact line could be verified.
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Refuse or change cookies
Banner on first visit, or browser settings; choice stored 6 months
Request access, correction, or deletion
Email [email protected] or their postal address, with ID if they ask
Unsubscribe from newsletters
Withdraw consent; newsletter data kept until you withdraw
Complain to the CNIL
French data authority if you think they broke the rules
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Just visiting the site lets them collect location, IP, demographics, and which other sites you came from or went to.
Read the exact line
Privacy policy
“When browsing the Website, you consent to Traefik Labs collecting information relating to:your use of the Website;the content you consult and click on;your demographic data;the connection data (times, pages viewed, IP address…);the geolocation data;the website pages you visit before and after using the Website.”
For example, they may log that you arrived from another site and roughly where you were, even if you never signed up.
Your data can be sent to changing lists of partners, including outside the EU.
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Privacy policy
“The User agrees that the data collected will be transmitted by Traefik Labs to its partners and will be processed by these partners as part of third-party services.”
For example, visiting a page with a social plugin can send your IP and the page URL to that social network.
Cookies are used not only for the site to work but also to show targeted ads and track how you use the site.
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Privacy policy
“display targeted ads. These tracers and cookies are also used to monitor, improve, and develop the services and new functionalities offered by Traefik Labs.”
For example, Google Analytics and LinkedIn cookies can help them measure visits and aim ads at you.
If you send them other people’s data (for example in a support ticket), you may have to pay their legal bills.
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Privacy policy
“In this respect, the User undertakes to bear all possible costs and expenses that Traefik Labs may incur as a result of the personal data transmitted, including any legal and procedural costs.”
For example, if a customer’s data in a ticket caused a complaint, you could be asked to cover Traefik’s costs.
They can change the privacy rules and they apply when posted, even if you do not get a personal heads-up.
Read the exact line
Privacy policy
“These modifications apply to the user as soon as they have been informed that the Privacy Policy has been updated or as soon as it is published online.”
For example, a new sharing practice could apply the next time the page is updated, before you notice.
After the 12-month window they still keep an archive for legal risk, not a hard delete on day 365.
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Privacy policy
“At the end of each of these periods, Traefik Labs will archive these data and keep them for the time during which Traefik Labs can be held .”
For example, a contact-form message could sit in archives after they say the main retention period ended.
They say you must be 16 or have a guardian’s permission; they do not describe checking your age.
Read the exact line
Privacy policy
“The acceptance of this Privacy Policy implies that the Users enjoy legal capacity required to this end or to be at least 16 years old.”
For example, a 15-year-old could still fill the contact form if they click through.
On first visit you can accept or refuse cookies, and refusing is treated as the default if you do not choose.
Read the exact line
Privacy policy
“This banner allows you to choose which cookies you accept or decline to deposit on your terminal.”
For example, you can click I refuse so analytics and ad cookies are not stored for six months.
For the Traefik software itself, they say they do not see the data you put through the product.
Read the exact line
Privacy policy
“Traefik Labs does not have access to the data processed by the Software and integrated by the User into it.”
For example, traffic your company routes with Traefik is not something they claim to read as a .
Words to know
Legal words from the lines above, in plain English.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- precise geolocation
- Your exact position, usually from GPS, often accurate to within a few metres. For example, an app can tell not just your city but which building you are in right now.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
How we got here · grade F · score 31/100 · 15 of 15 policy answers backed by a verified quote · 7 not stated
What does the app collect beyond what it needs to work?
Besides account and form fields, they collect browsing, demographics, IP, geolocation, and sites you visit before and after theirs.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use Google Analytics, YouTube, LinkedIn, and Twitter cookies for statistics and targeted ads.
Do they sell or share your data, and can you opt out?
Data goes to service partners and social plugins; cookie choices and email requests are the main opt-outs they describe.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
Deletion is by writing to them. Browsing and contact data last up to 12 months, then may be archived for liability.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say data is kept with current technological means and commercially reasonable precautions; no audit or leak history is given.
Is there a real age gate, and are teens protected?
Users must be at least 16 or have a guardian; they do not describe checking age. The older policy also says the sites are not for children under 13 or 16.
Will they tell you when the rules change, and is the policy specific?
They can change the privacy policy at any time; changes apply when you are informed or as soon as the new text is published.
Can they close your account without warning, and can you get your data out first?
Not stated in the documents.
If something goes wrong, who pays?
If you send them personal data (for example in support), you agree to cover their costs and legal expenses from that data.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 4,347 words at a professional or legal expert level (Flesch reading ease 0); the terms are 2,851 words at a professional or legal expert level.
