TruckersMP
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared only with the providers who run the service.
- The policy describes staff access for safety and legal checks.
A truck-sim multiplayer mod that logs hardware, chats, and bans, can kick you anytime, and posts policy changes without advance notice.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account, Steam/Discord, chats, IP, hardware IDs, running programs, and crash screenshots.
Read the exact line
Privacy policy
“This information may include your IP address, time, date, browser used, game used, chat messages, and personal messages.”
Training
They use it to run the game, catch cheats and abuse, fix crashes, and make stats.
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Privacy policy
“This technical data is used to determine if a user is using methods or tools to work around rules and the Terms of Service, server settings, or game physics.”
Sharing
Staff see what they need; public profiles go out via API; Google Analytics and Cloudflare get site data.
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Privacy policy
“We do not sell or otherwise share email addresses with third parties unless otherwise specified.”
Kept
Chats and anti-cheat logs last 3 months; bans and many records can be kept forever.
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Privacy policy
“Ban data is stored indefinite as this is critical data needed to run and manage our servers.”
Controls
You can export data in settings, delete your account, and opt out of some stats and crash reports.
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Privacy policy
“You may export the data we have about you in our systems, by going to your account settings and clicking the "Account Settings" tab.”
Fine print
They can revoke access anytime; software is as-is; rule changes go live when posted.
Read the exact line
Terms of service
“Accessing services provided by TruckersMP is not a right, it is a privilege and it may be revoked at any time.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Export your data
Account settings, Account Settings tab (privacy policy 3.2)
Opt out of crash reports and screenshots
Game client settings (privacy 2.2.3)
Opt out of player activity stats
Profile / activity opt-out described in privacy 2.2.18
Customize cookies or stop using the site
Consent Manager on the website (privacy 2.3)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They collect hardware serial numbers and similar IDs from your PC when you connect.
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Privacy policy
“Hardware device information and identifiers (e.g. serial numbers)”
For example, your motherboard or disk serial could be stored with your play session.
They look at what programs are running on your computer, not just the game.
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Privacy policy
“Information about running processes, drivers and other executable code”
For example, a list of other apps open while you play can be stored for anti-cheat.
They can ban or lock you out whenever they want, without promising a warning.
Read the exact line
Terms of service
“Accessing services provided by TruckersMP is not a right, it is a privilege and it may be revoked at any time.”
For example, they could close your account today and you would lose access to the servers.
Ban records, including evidence, can be kept forever even if other data is cleaned up.
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Privacy policy
“Ban data is stored indefinite as this is critical data needed to run and manage our servers.”
For example, a two-minute game demo from a ban years ago can stay on file.
New rules start as soon as they put them on the site; they do not promise to email you first.
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Privacy policy
“If there are any changes to this policy we will post them on our website. Any changes will be effective from the date they are posted.”
For example, they could add a new data use today and it would already apply when you next play.
They do not promise the mod will work, and they try not to be responsible if it breaks something.
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Terms of service
“THE SOFTWARE IS PROVIDED "AS IS", OF ANY KIND, EXPRESS OR IMPLIED”
For example, if the client crashes and you lose a long haul, they say they are not .
Website stats and crash tools send data to outside companies, including in the United States.
Read the exact line
Privacy policy
“These third parties are Cloudflare, Google Analytics and Sentry.”
For example, Google Analytics can see your browser, OS, and IP when you visit the site.
Apps and sites can pull your public TruckersMP profile, bans, VTC, and event info from their API.
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Privacy policy
“We share user data with third parties to consult publicly available profile data for use in their connected applications related to the TruckersMP project.”
For example, a fan-made tracker could show your username and ban history without asking you.
Crash reports can include a screenshot of your screen unless you turn that off in the client.
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Privacy policy
“Unless you have opted out in the game client settings, we collect and process other data to help us analyze the situation, such as profile details, technical parameters of your device, your operating system, software information, game and client logs, a program mini dump, and a screenshot capture of the program.”
For example, a crash screenshot might show your desktop or other windows behind the game.
You can download a copy of much of your account data from settings.
Read the exact line
Privacy policy
“You may export the data we have about you in our systems, by going to your account settings and clicking the "Account Settings" tab.”
For example, you can pull tickets, bans, and account logs before you delete the account.
They hash passwords and limit who can reach the servers.
Read the exact line
Privacy policy
“TruckersMP stores your passwords in a hashed form (one-way cryptographical function) and employs strong access control to access our servers.”
For example, staff are not supposed to see your real password in plain text.
Words to know
Legal words from the lines above, in plain English.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
How we got here · grade D · score 40/100 · 14 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
Besides account and chat, they collect IP, geo from IP, hardware serials, running processes, file paths that may include your Windows username, and crash screenshots.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Staff get the data they need to moderate, review reports, tickets, and bans. Chat logs are used against abuse. They may also share with law enforcement with a court order.
Are you profiled or tracked for advertising?
They use Cloudflare, Google Analytics, and Sentry on the website, which get browser, OS, and IP data, including processing in the USA.
Do they sell or share your data, and can you opt out?
They say they do not sell email addresses. They share with service tools, TruckersFM if you use radio commands, and an API of public profile data.
What rights do they take over what you type and what the AI makes?
You give a limited license so staff can keep report evidence and in-game infraction recordings for punishments.
How long do they keep your data after you delete it, and can you delete it in the app?
You can export and delete your account, but ban data and several other records are stored indefinitely (sometimes anonymized after delete). Chat and technical data last 3 months.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They store player activity and stats unless you opt out, delete jobs, or delete your profile. This is gameplay stats, not an AI memory.
Do they commit to basic security, and have they leaked data?
They hash passwords, use need-to-have access, store live data in the EU, promise breach notice, and ask people to report bugs to security at truckersmp.com (no bounty).
Is there a real age gate, and are teens protected?
Not stated in the documents.
Will they tell you when the rules change, and is the policy specific?
They post changes on the website and they take effect that day. If you disagree you must stop using the service and delete or deactivate the account.
Can they close your account without warning, and can you get your data out first?
They say access is a privilege that may be revoked at any time. You can export data, but they do not promise notice before closing you.
If something goes wrong, who pays?
The EULA says the software is as-is, with no warranties, and the authors are not liable for claims or damages from using it.
Do subscriptions renew on their own, and can you get a refund?
These documents do not describe a TruckersMP subscription. Patreon is a linked third-party pledge.
The privacy policy is 4,632 words at a fairly hard level (Flesch reading ease 55.5); the terms are 1,309 words at a college level.
