Udio
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They train on your prompts and songs, own the output, auto-renew with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Capped at C (the answers alone would give D): Uses your content for AI training with no opt-out
Collected
Name, email, payments, device/IP, site activity, and IP-based location.
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Privacy policy
“such as IP address, device ID, domain server, mobile related data, and type of device/ operating system/ browser used to access the Services.”
Training
They use your prompts and songs to train AI and to show targeted ads.
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Terms of service
“You acknowledge and agree that we may use your Input Content and any Output to train or otherwise improve our Services, including our artificial intelligence and machine learnings model(s) related to the Services.”
Sharing
Service providers, ad partners, and business partners can get your data; some sharing is a “sale.”
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Privacy policy
“We sell or share your Personal Data to the following categories of third parties:”
Kept
They keep profile data while you have an account; no short delete-by date is given.
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Privacy policy
“We retain your profile information and credentials for as long as you have an account with us.”
Controls
Email support@udio.com to access or delete data; use Cookie Settings or GPC to limit ads.
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Privacy policy
“you may submit a Valid Request for your , delete, correct, or obtain a copy of your Personal Data described in this Privacy Policy by emailing us at support@udio.com.”
Fine print
Auto-renew, no refunds; they own the music.
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Terms of service
“Except as expressly set forth in these Terms, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off sale/share and targeted ads
Cookie Settings at the bottom of the website, or enable Global Privacy Control in your browser
Request access or deletion
Email support@udio.com with a Valid Request
Cancel a subscription 7 days before renewal
Account settings on the Website or App, or email info@udio.com
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Anything you type or upload, and the songs the AI makes, can be used to train their models. No off switch is described.
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Terms of service
“You acknowledge and agree that we may use your Input Content and any Output to train or otherwise improve our Services, including our artificial intelligence and machine learnings model(s) related to the Services.”
For example, lyrics you write for a private track could still be used to teach their music AI.
You give them a very broad, lasting license over your uploads so they can run, market, and improve the product.
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Terms of service
“you grant us and our affiliates, successors, assigns, and designees a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content”
For example, they can keep using your prompt even after you stop paying.
They claim they own the songs the AI generates, not you.
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Terms of service
“You agree that the Company and/or its licensors own all right, title and interest in and to the Services and the Output”
For example, you generally cannot treat a generated track as yours to sell on Spotify.
You are not allowed to save the generated music to your device.
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Terms of service
“You may not download copies of any Output or any other output generated by the Services.”
For example, downloading an MP3 of a song you generated would break the rules.
If you cancel, you do not get money back for unused time.
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Terms of service
“payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods.”
For example, canceling mid-month after auto-renew means you still paid for the whole month.
They can shut your account without warning and for any reason.
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Terms of service
“the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.”
For example, you could lose access to saved tracks overnight with no email first.
They admit they sell or share some personal data with ad companies.
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Privacy policy
“We sell or share your Personal Data to the following categories of third parties:”
For example, your device and browsing data can go to ad networks for targeting.
If someone sues them over how you used the app or the output, you may have to pay their legal bills.
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Terms of service
“you shall and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses”
For example, if a generated song looks like a copyrighted hit and they get sued, they can push costs onto you.
You must be 16 or older. They rely on you not to sign up if you are younger.
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Privacy policy
“we do not knowingly collect or solicit Personal Data from children under 16 years of age”
For example, a 15-year-old can still type an age and create an account unless they catch it later.
Words to know
Legal words from the lines above, in plain English.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- data subject rights
- The legal rights you have over your data, such as seeing it, fixing it, deleting it or moving it. For example, you can email the company and ask for a copy of everything it holds about you.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
How we got here · grade F · score 34/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account and payment info plus device IDs, IP, web analytics, and IP-based location, not just what you type.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
They say they may use your inputs and outputs to train AI. No training opt-out is described.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use cookies and third-party ad networks for interest-based ads and do not honor Do Not Track.
Do they sell or share your data, and can you opt out?
They sell or share profile, device, analytics, social, and geolocation data with advertising partners, with cookie/GPC opt-out.
What rights do they take over what you type and what the AI makes?
You keep Your Content, but they take a perpetual, sublicensable license and claim they own the AI output. You may not download it.
How long do they keep your data after you delete it, and can you delete it in the app?
Deletion is by emailing support@udio.com. They keep profile data while you have an account and other data as long as needed.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They say they use physical, technical, and organizational security measures, but no audit or bug-bounty program is described.
Is there a real age gate, and are teens protected?
You must be 16 or older. They say they do not knowingly collect from kids under 16, with no ID check described.
Will they tell you when the rules change, and is the policy specific?
Both documents are dated. They may email or post notice of material changes, and continued use means you accept.
Can they close your account without warning, and can you get your data out first?
They may suspend or delete your account with or without notice, for any or no reason, and may delete your content.
If something goes wrong, who pays?
The service is “as is,” liability is capped around $100 or six months of fees, and you must indemnify them.
Do subscriptions renew on their own, and can you get a refund?
Paid plans auto-renew. You must cancel 7 days before renewal. Payments are nonrefundable.
The privacy policy is 6,335 words at a professional or legal expert level (Flesch reading ease 0); the terms are 9,634 words at a professional or legal expert level.
