Udio
- The policy allows AI training; it does not describe an opt-out.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
They can train on your prompts and songs, own the output, run targeted ads, and auto-renew with no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
- Uses your content for AI training with no opt-out
Collected
They collect account info, payments, device and IP data, site activity, and IP-based location.
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Privacy policy
“such as IP address, device ID, domain server, mobile related data, and type of device/ operating system/ browser used to access the Services.”
Training
They may train AI on your prompts and songs, market to you, and show interest-based ads.
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Terms of service
“you acknowledge and agree that we may use your Input Content and any Output to train or otherwise improve our Services, including our artificial intelligence and machine learnings model(s)”
Sharing
Service providers, ad partners, business partners, and others you connect can get your data.
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Privacy policy
“We sell or share your Personal Data to the following categories of third parties:”
Kept
They keep profile data while you have an account and other data as long as they say they need it.
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Privacy policy
“We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data.”
Controls
You can email support@udio.com to access or delete data, and use Cookie Settings to opt out of some ads.
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Privacy policy
“you may submit a Valid Request for your , delete, correct, or obtain a copy of your Personal Data described in this Privacy Policy by emailing us at support@udio.com.”
Fine print
They own the AI songs, subscriptions auto-renew with no refunds, and they can close your account anytime.
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Terms of service
“You agree that the Company and/or its licensors own all right, title and interest in and to the Services and the Output”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Turn off targeting cookies
Cookie Settings at the bottom of the website
Ask them to delete your data
Email support@udio.com
Cancel a paid plan before renewal
Account settings on the website or app, or email info@udio.com, at least 7 days before renewal
Opt out of sale or share of data
Cookie Settings, Global Privacy Control, or email support@udio.com
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can use your prompts, lyrics, audio, and the songs the AI makes to train their models. The terms do not describe a way to turn that off.
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Terms of service
“you acknowledge and agree that we may use your Input Content and any Output to train or otherwise improve our Services, including our artificial intelligence and machine learnings model(s) related to the Services.”
For example, a private lyric you type could be used to improve the music generator for everyone.
They say they own the music the AI generates, not you.
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Terms of service
“You agree that the Company and/or its licensors own all right, title and interest in and to the Services and the Output (including any and all intellectual property rights therein)”
For example, you cannot treat a generated track as yours to sell or put on Spotify as they forbid downloading and commercial use.
You give them a wide license over what you upload so they can run, promote, and improve the product, including training.
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Terms of service
“you grant us and our affiliates, successors, assigns, and designees a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services”
For example, they can reuse your uploaded audio in ways that help them market or improve the app.
You are not allowed to save the generated songs to your own device except as they specially allow with links.
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Terms of service
“You may not download copies of any Output or any other output generated by the Services.”
For example, you cannot keep an MP3 of a song you generated to play offline.
They use your activity to show ads aimed at you, including with third-party ad networks.
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Privacy policy
“Showing you advertisements, including interest-based, online behavioral or targeted advertising.”
For example, after you generate songs, you may see ads based on how you used the site.
They say they sell or share contact, device, analytics, social, and location data with ad partners.
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Privacy policy
“We sell or share your Personal Data to the following categories of third parties:”
For example, an ad company could get your device data to target you elsewhere.
If you pay for a plan, you generally cannot get money back if you cancel mid-period.
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Terms of service
“payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods.”
For example, cancelling a monthly plan after a week still costs the full month.
They can shut your account without warning and are not required to keep your content.
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Terms of service
“the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason.”
For example, your library of generations could disappear if they close the account.
If someone sues them over how you used the app or your content, you may have to cover their legal costs.
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Terms of service
“you shall and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs)”
For example, if a generated song leads to a copyright fight, you might have to pay their lawyers.
You must be at least 16. They rely on you not to sign up if you are younger.
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Privacy policy
“we do not knowingly collect or solicit Personal Data from children under 16 years of age”
For example, a 15-year-old who signs up anyway is not blocked by a described ID check.
They say they use standard security measures, but they also say no method is fully secure.
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Privacy policy
“We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures”
For example, they expect you to pick a strong password and sign out on shared computers.
Words to know
Legal words from the lines above, in plain English.
- device identifiers
- Codes that single out your phone or computer, used to recognise you across apps and sites. For example, the advertising ID on your phone lets two unrelated apps know they are seeing the same person.
- inputs and outputs
- Inputs are what you type, say or upload to an AI; outputs are what it gives back to you. For example, the question you ask a chatbot is an input and its answer is an output, and both may be stored.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- data subject rights
- The legal rights you have over your data, such as seeing it, fixing it, deleting it or moving it. For example, you can email the company and ask for a copy of everything it holds about you.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
How we got here · grade F · score 34/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect account and payment info plus device IDs, IP address, web analytics, and IP-based location.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
The terms say they may use your inputs and outputs to train their AI. They do not describe an opt-out.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use cookies and third-party ad networks for interest-based ads across sites.
Do they sell or share your data, and can you opt out?
They say they sell or share data with advertising partners and describe cookie and GPC opt-outs.
What rights do they take over what you type and what the AI makes?
They own the AI output. You give a worldwide, perpetual, irrevocable, sublicensable license over your uploads.
How long do they keep your data after you delete it, and can you delete it in the app?
They keep data as long as needed for the service. Deletion is by emailing support@udio.com, not a stated in-app timer.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe physical, technical, and organizational security in general terms. No audit or leak history is stated.
Is there a real age gate, and are teens protected?
You must be 16 or older. They do not describe age checks beyond that statement.
Will they tell you when the rules change, and is the policy specific?
Policies are dated. They may email or post a notice, but using the service after a change means you accept it.
Can they close your account without warning, and can you get your data out first?
They may suspend or delete your account with or without notice, for any or no reason.
If something goes wrong, who pays?
The service is as-is, liability is capped at $100 or six months of fees, and you must cover their legal costs in many cases.
Do subscriptions renew on their own, and can you get a refund?
Paid plans auto-renew. You must cancel at least 7 days before renewal. Payments are not refundable.
The privacy policy is 6,335 words at a professional or legal expert level (Flesch reading ease 0); the terms are 9,040 words at a college graduate level.
