VIEWBUG
- The policy says your content is not used for AI training.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The policy describes staff access for safety and legal checks.
You keep photo ownership and they say they won’t train AI on your work, but ads cookies, auto-renew, and still apply.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, photos, device IDs, usage logs, general location, and some partner sign-in data.
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Privacy policy
“Account, profile, content, and automatically collected device and usage data.”
Training
They run the site, ads, and contests; they say they do not train generative AI on your photos.
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Privacy policy
“To operate, secure, and improve the Service — not to train AI or sell your data.”
Sharing
Public posts are visible; vendors, ad partners, affiliates, and others can get data as described.
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Privacy policy
“We do not rent or sell your personal information for money. We share information only as described here.”
Kept
They keep data as long as needed; deleted posts can linger in backups and old social shares.
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Privacy policy
“When you delete content or your account, we stop using it going forward — though posts already shared on social media or copies in backups may remain for a time.”
Controls
You can edit your profile, manage emails and cookies, use GPC, and delete your account.
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Privacy policy
“Edit your profile, manage email preferences, control cookies, and delete your data.”
Fine print
Memberships auto-renew with few refunds; they can close you without notice.
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Terms of service
“PAID MEMBERSHIPS ARE AUTOMATIC-RENEWAL SUBSCRIPTIONS.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Opt out of ad sale/share and targeted ads
Use the "Your Privacy Choices" control, Global Privacy Control, NAI/DAA opt-outs, or email members@viewbug.com.
Cancel auto-renewing membership
Account Settings, or contact members@viewbug.com, before the current term ends.
Delete content or close your account
Account settings, or contact members@viewbug.com.
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If someone sues them over your photos or how you used the site, you may have to pay their legal bills.
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Terms of service
“You agree to , and VIEWBUG (Golozo, LLC dba VIEWBUG), its affiliates, officers, directors, employees, contractors, sponsors, partners, judges, licensors, and agents”
For example, if a photo you uploaded leads to a lawsuit, you could be on the hook for their lawyers.
They can shut your account without warning.
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Terms of service
“VIEWBUG may suspend, restrict, or terminate your account or your access to all or part of the Service at any time, with or without notice”
For example, they could lock you out overnight and you might not get a heads-up first.
Paid plans auto-renew and unused time is usually not refunded.
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Terms of service
“VIEWBUG generally does not provide refunds for partially used memberships, subscription periods already billed, or digital services already delivered.”
For example, if you cancel mid-year, you typically keep access until the term ends but do not get money back.
Third-party ad companies can track you to show targeted ads.
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Privacy policy
“We may also work with advertising partners that use cookies and similar technologies to deliver or measure ads on the Service or on third-party properties (interest-based or "targeted" advertising).”
For example, viewing photography contests could help partners show you ads on other sites.
They say they do not sell data for cash, but ad cookies may still be a legal “sale” you can turn off.
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Privacy policy
“Some advertising or analytics cookies may count as a "sale" or "share" under certain state laws — you can opt out, including by using Global Privacy Control.”
For example, turning on Global Privacy Control in your browser can opt you out of that sharing.
They say your photos are not used to train generative AI, by them or by outsiders.
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Privacy policy
“VIEWBUG does not use your content to train, develop, or improve generative AI models, and we do not sell or license your content to any third party for AI training or development.”
For example, uploading a contest photo should not put it into a model-training dataset.
You still own your photos; they only get a license to run and promote the site.
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Terms of service
“VIEWBUG does not claim ownership of your photographs, videos, captions, comments, profile information, or other content you upload, submit, post, or otherwise make available through the Service”
For example, they can show your shot in a newsletter, but they do not become the copyright owner.
They may scan images to tag and moderate, but they say they do not store face templates to identify people.
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Privacy policy
“This technology is used for these operational purposes and is not used to create, collect, or store biometric identifiers or biometric information (such as facial-geometry templates) to identify individuals.”
For example, a face in a photo should not become a stored biometric ID on their systems.
You must be 13 or older; they rely on you (and parents) to follow that, not a strong ID check.
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Privacy policy
“The Service is intended for users who are at least thirteen (13) years old, and it is not directed to children under 13.”
For example, a 14-year-old can join if they say they are old enough.
Words to know
Legal words from the lines above, in plain English.
- model training
- Using your content and conversations as examples to teach an AI system, which can then echo them in future answers. For example, a story you write in a chatbot may be studied by the company to make the next version of the bot.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- biometric
- Measurements of your body that identify you, like your face, fingerprint or voice. For example, a selfie used to unlock the app or a voice recording matched to you.
How we got here · grade A · score 57/100 · 15 of 15 policy answers backed by a verified quote · 1 not stated
What does the app collect beyond what it needs to work?
They collect account and photo content plus device IDs, usage logs, cookies, and general location. Precise location only if you turn it on.
Does it record your voice, face or body, and what happens to that?
They use computer vision to tag and moderate photos but say they do not store biometric identifiers like face templates.
Are your chats and uploads used to train AI models, and is that off by default?
They say they never use your content to train generative AI and do not let third parties do so.
Can employees or contractors read your conversations, and when?
They may use human review to catch content that breaks the rules or the law, and they say they do not pre-screen everything.
Are you profiled or tracked for advertising?
They use analytics and advertising partners for interest-based ads, with opt-outs such as GPC and industry choice pages.
Do they sell or share your data, and can you opt out?
They say they do not sell personal data for money, but ad and analytics cookies may count as a sale or share, and you can opt out.
What rights do they take over what you type and what the AI makes?
You keep ownership. You grant a license to host, display, and promote your work on VIEWBUG; it ends when you delete, except old social posts and backups.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete content or your account anytime, but they give no set wipe deadline and backups and old social posts can remain.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
They describe encryption, access limits, and periodic security reviews, but no independent audit or leak history.
Is there a real age gate, and are teens protected?
The service is for ages 13 and up; some features need 18. Age is based on what you say, plus parent permission if you are a minor.
Will they tell you when the rules change, and is the policy specific?
The policy is dated and fairly specific. They say they will notify you of material changes, and continued use means you accept.
Can they close your account without warning, and can you get your data out first?
They may suspend or terminate your account at any time with or without notice. You can close your own account in settings.
If something goes wrong, who pays?
The service is as-is and liability is capped at 12 months of fees, and you must indemnify them for claims tied to your content or use.
Do subscriptions renew on their own, and can you get a refund?
Paid memberships auto-renew until you cancel in Account Settings. They generally do not refund billed periods.
The privacy policy is 3,540 words at a college level (Flesch reading ease 45.6); the terms are 8,008 words at a college graduate level.