Voices.com
- Your data trains their AI only if you opt in.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- Staff may review your content; the policy does not describe an opt-out.
Voice talent and clients get a marketplace that takes a content license, tracks ads, and only builds AI voices with written consent.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Account info, your audio and files, device IDs, browsing, mouse and keystrokes, and partner data.
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Privacy policy
“These third-party technologies may also record information you enter when you interact with our products or services, or engage in chat features or other communication platforms we provide.”
Training
They run the site, market to you, and target ads; they need written consent to make an AI voice from your audio.
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Privacy policy
“Your Talent Content will not be used in the creation of an AI voice model unless we receive your advanced written consent.”
Sharing
Service providers, ad networks, other talent and clients, and the public if you post content.
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Privacy policy
“We work with third-party ad networks and advertising partners to deliver advertising and personalized content on our services, on other websites and services, and across other devices.”
Kept
They keep data as long as they think they need it; after you instruct them they say they delete within 90 days.
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Privacy policy
“We will retain the personal data we collect about you for no longer than reasonably necessary to fulfill the purposes for which it was collected, and in accordance with our and applicable law.”
Controls
You can manage some data in your profile, use a cookie manager, and submit a privacy webform.
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Privacy policy
“If you have any questions about reviewing, modifying, or deleting your personal data, you can manage your data through your account profile or submit a request through our online webform here.”
Fine print
Subscriptions auto-renew, payments are not refundable, you them, and Ontario courts decide disputes.
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Terms of service
“All payments are not refundable.”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Request access, correction, or deletion
Account profile or the online privacy webform linked in the Privacy Policy; U.S. also 1-888-359-3472
Adjust cookies and targeted ads
Cookie preferences manager and “Your Privacy Choices” link in the website footer; DAA/NAI opt-out sites listed in the policy
Unsubscribe from promo email or texts
Unsubscribe link in promotional emails; reply STOP to promotional texts
Decline auto-renewal before the term ends
Follow the instructions in Voices’ renewal notice described in Terms section 7(b)
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They get a forever license to copy, publish, and use what you upload, including for promoting Voices.
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Terms of service
“Each User grants to Voices (and any third party authorized by Voices) an , , worldwide, unrestricted, fully paid up, , non-exclusive right and license”
For example, they could keep using your audition clip in marketing even after you leave the site.
If someone sues them because of how you used the site or a recording, you may have to pay their legal bills.
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Terms of service
“User will and Voices and the Voices Parties from and against any and all claims, damages, liabilities, losses, costs and expenses”
For example, if a client misuses a voice-over and Voices gets sued, you might still have to cover Voices’ costs.
Third-party tools can watch how you move the mouse and what you type on the site.
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Privacy policy
“which may record your mouse movements, scrolling, clicks, and keystroke activity on our services and other browsing, search or purchasing behavior.”
For example, a session replay tool could capture you typing a script or message in a form.
Once you pay membership or job fees, they say you do not get the money back.
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Terms of service
“All payments are not refundable.”
For example, if you cancel a yearly plan the next day, they still keep the full payment.
They and ad partners build interest profiles to show you ads on and off Voices.
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Privacy policy
“We engage third parties to help us facilitate targeted advertising designed to show you personalized ads on and off our websites and services”
For example, visiting voice-over jobs could lead to ads for similar services on other sites.
They promise not to clone your voice into an AI model unless you agree in writing first.
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Privacy policy
“Your Talent Content will not be used in the creation of an AI voice model unless we receive your advanced written consent.”
For example, uploading a demo reel does not by itself let them train a synthetic version of your voice.
The big content license does not include training AI on your natural voice without extra written consent.
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Terms of service
“the license and waiver granted in this Section 14 (d) by Talent in respect of Talent Content (such as auditions and demonstrations) will not permit Voices to use Talent Content to create, train, or develop artificial intelligence technology”
For example, they cannot legally train a clone from your auditions just because you accepted the terms.
If they end the agreement, you get a month to download your files.
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Terms of service
“Voices will provide the User with 30 days to retrieve any material it has placed on the Site”
For example, after a 5-day termination notice you still have 30 days to save your demos.
Support phone calls can be recorded and used to train staff, not only for legal cases.
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Privacy policy
“as well as recordings of calls with us for training and quality assurance purposes, where permitted by law”
For example, a billing call might be listened to later by a quality team.
You would sue or be sued in Ontario courts.
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Terms of service
“The parties hereby submit to the exclusive of the courts of the Province of Ontario, Canada”
For example, a U.S. talent would need to bring a lawsuit in Ontario, not their home state.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- consent
- Your clear agreement to something, given by an action like ticking a box or tapping Accept. For example, a pop-up asking if the app may use your location is asking for consent.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- legitimate interest
- A legal reason that lets a company use your data without asking, when it decides its own need outweighs your privacy. For example, an app may analyse how you use it to improve the product, without ever asking you.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
- royalty-free
- The company can use your content without ever paying you for it. For example, your photo can appear in the app's ads and you get nothing.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- venue
- The specific court or city where any lawsuit must be filed, which may be far from where you live. For example, a user in Florida may have to travel to a court in San Francisco to sue.
- governing law
- Which country's or state's laws are used to settle any dispute, no matter where you live. For example, a user in Ohio may find the terms are judged under California law.
How we got here · grade B · score 49/100 · 15 of 15 policy answers backed by a verified quote · 0 not stated
What does the app collect beyond what it needs to work?
They collect account and talent files plus device IDs, ads IDs, browsing, mouse movements, keystrokes, IP location, social data, and inferences.
Does it record your voice, face or body, and what happens to that?
Voice audio you upload is kept as Talent Content. Device face or fingerprint login is not stored by them. An AI voice model is only created with written consent.
Are your chats and uploads used to train AI models, and is that off by default?
They say talent audio is not used to create an AI voice model unless they get advanced written consent.
Can employees or contractors read your conversations, and when?
Support calls may be recorded for training and quality assurance where the law allows, with no opt-out described.
Are you profiled or tracked for advertising?
They work with third-party ad networks and use cookies and IDs for targeted ads on and off the site, with industry opt-outs.
Do they sell or share your data, and can you opt out?
They say they do not sell personal data except audio with written consent, but they share with ad partners and offer sale/targeted-ad opt-outs in some states.
What rights do they take over what you type and what the AI makes?
You keep ownership, but you grant Voices an irrevocable, perpetual, worldwide license to use your uploads, including via third parties they authorize. AI training of talent voice still needs written consent.
How long do they keep your data after you delete it, and can you delete it in the app?
You can manage or request deletion in your profile or a webform. After they are instructed, they say they delete user content within 90 days.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They generate inferences about your interests and preferences from the data they collect, without describing a way to view or turn that profile off.
Do they commit to basic security, and have they leaked data?
They say they have security policies meant to protect the site and user data, but they do not promise the internet is fully secure.
Is there a real age gate, and are teens protected?
The service is not directed to children under 13 (under 14 in Canada). Users must be the legal age of majority. There is no described age-check beyond that.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated and they say they will email or post material changes. Retention periods stay general rather than specific.
Can they close your account without warning, and can you get your data out first?
They can end access for any reason with five days’ notice, and they give 30 days to retrieve files you placed on the site.
If something goes wrong, who pays?
The site is “as is,” liability is capped at six months of fees, and you must indemnify Voices for many third-party claims.
Do subscriptions renew on their own, and can you get a refund?
Paid terms auto-renew after a renewal notice unless you opt out, and they say all payments are not refundable.
The privacy policy is 8,144 words at a professional or legal expert level (Flesch reading ease 29.1); the terms are 10,225 words at a college graduate level.
