Vyos
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
Networking software: they collect account, payment, device, and partner data, share it, and you them.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, contact, payments, device and IP data, plus extra data from partners and public sources.
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Privacy policy
“We may obtain information about You from other sources, such as public databases, joint marketing partners, affiliate programs, data providers”
Training
They use it to run the service, stop fraud, do stats, and recommend products that may interest you.
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Privacy policy
“To make suggestions and recommendations to You about goods or services that may be of interest to You”
Sharing
Vendors, affiliates, and buyers in a company sale can see it; ad sharing may count as a sale.
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Privacy policy
“Please note that We do not sell Personal Data in the traditional sense. However, certain data sharing related to advertising or analytics may be considered a “sale””
Kept
They keep it while your account is active; some security data stays six months after you leave.
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Privacy policy
“We retain Your Personal Data for as long as Your account remains active, You use Our Services or as necessary to fulfill the purposes for which the data was collected.”
Controls
You can ask by email to access, delete, or opt out of sale or sharing.
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Privacy policy
“To exercise any of the rights described above, please contact Us at privacy@vyos.io and follow the instructions provided.”
Fine print
Software is as-is, you may have to pay their legal bills, and disputes go to local courts.
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Terms of service
“Licensee agrees to , and hold Us, Our affiliates, and authorized Business Partners harmless from any losses, liabilities, damages, actions, claims, or expenses”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Email to access, delete, or correct your data
privacy@vyos.io (say your country and state)
Opt out of sale or sharing for ads
privacy@vyos.io under U.S. state
Unsubscribe from the newsletter
Use the unsubscribe path; they keep newsletter data until you unsubscribe
Withdraw consent
Email privacy@vyos.io
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
If something goes wrong because of how you use the software, you may have to pay their lawyers.
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Terms of service
“Licensee agrees to and hold Us harmless from any losses, liabilities, damages, actions, claims or expenses (including legal fees and court costs) arising or resulting from Licensee’s breach of any term of this agreement or caused by acts or omissions performed by licensee.”
For example, if someone sues them over data you put through VyOS, you could be on the hook for their legal bills.
They do not promise the software will work, be safe, or be error-free.
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Terms of service
“the Software and the components are provided and licensed “as is” of any kind, whether express, implied, statutory or otherwise.”
For example, if an update breaks your router, they say they are not responsible.
They can add extra information about you from outside companies, not just what you type.
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Privacy policy
“We may obtain information about You from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, government or private identity record databases or company registers, fraud prevention agencies”
For example, a marketing partner could send them extra contact or company details about you.
They may share data in ways some US laws treat as selling it, though they offer an opt-out.
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Privacy policy
“certain data sharing related to advertising or analytics may be considered a “sale” or “sharing” under applicable state laws.”
For example, analytics cookies could be treated as a sale of your data unless you email them to opt out.
If they change the privacy rules and you keep using the site, they treat that as you agreeing.
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Privacy policy
“Your continued use of the Site and Services following the posting of any changes constitutes Your acceptance of the updated Privacy Policy.”
For example, they could post a new policy and keep using your data if you still visit the site.
They can cut off your license right away in some cases, without a long warning.
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Terms of service
“We may terminate this Agreement and Your right to use the Software immediately if You misuse the Software, violate applicable laws, or harm Our business reputation.”
For example, if they decide your use hurts their reputation, they can stop your access immediately.
Anything you post in their forums is public and others can use it.
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Privacy policy
“If You participate in a discussion forum, local communities, or chat room on Our Site, You should be aware that the information You provide there (i.e., Your public profile) will be made broadly available to others”
For example, a support post with your email could be copied by strangers.
After you leave, they can still keep some data for half a year for security.
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Privacy policy
“Personal Data needed for security and fraud prevention purposes will be kept up to 6 (six) months from the termination of Your account and related Services.”
For example, login and fraud logs may stay for six months after you close the account.
They say the service is for adults 18 and over, but they do not describe an ID check.
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Privacy policy
“Kindly note that Our Services and Site are not intended for minors below the age of 18 years and We do not knowingly collect data relating to minors.”
For example, a 17-year-old could still sign up if they claim to be 18.
They say they try to keep data safe, but they also say the internet is never fully secure.
Read the exact line
Privacy policy
“We take all reasonable steps to protect Personal Data provided via Our Site and Services from loss, misuse, and unauthorized access, alteration, disclosure, or destruction.”
For example, they warn that emails you send them may not be secure.
Words to know
Legal words from the lines above, in plain English.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- as is
- You get the service in whatever state it is in, with no promise that it works or will keep working. For example, if the app deletes your photos by mistake, it is not promising to fix that or pay you back.
- warranty
- A promise that a product will work as described; most apps say they make no such promise at all. For example, if a paid feature never works on your phone, a no-warranty clause says that is your problem.
How we got here · grade D · score 40/100 · 15 of 15 policy answers backed by a verified quote · 4 not stated
What does the app collect beyond what it needs to work?
They collect account, payment, device, IP, cookie, and marketing data, and extra records from partners and public sources.
Does it record your voice, face or body, and what happens to that?
They say they generally do not collect biometric or similar sensitive data.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
They use cookies and similar tools and say ad or analytics sharing may count as a sale.
Do they sell or share your data, and can you opt out?
They share with vendors and affiliates and say some ad sharing may be a sale, with an email opt-out.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
Deletion is by email request. They keep data while the account is active and some security data for six months after.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They store profile data such as interests and preferences, but they do not describe in-app memory controls.
Do they commit to basic security, and have they leaked data?
They describe general security steps and say they will notify people of reportable breaches.
Is there a real age gate, and are teens protected?
The site is not for people under 18 and they say they do not knowingly collect kids’ data, with no ID check described.
Will they tell you when the rules change, and is the policy specific?
Policies are dated. Privacy changes take effect if you keep using the site after they post them.
Can they close your account without warning, and can you get your data out first?
They can end the license immediately for misuse or stop offering the software. Some breaches get ten days’ notice.
If something goes wrong, who pays?
The software is as-is, liability is capped, and you must indemnify them for claims from your use.
Do subscriptions renew on their own, and can you get a refund?
Not stated in the documents.
The privacy policy is 5,819 words at a college graduate level (Flesch reading ease 30.7); the terms are 3,693 words at a professional or legal expert level.
