waytohey
- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- Staff may review your content; the policy does not describe an opt-out.
Dating app collects location, photos and sexual preference; can close you anytime; subscriptions auto-renew with almost no refunds.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, email, gender, birthday, sexual preference, photos, GPS, device IDs, and extra marketing data.
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Privacy policy
“Name Email address Gender identity Date of birth Sexual preference Photos Location; and Login information for third party accounts that you connect to your WayToHey Account”
Training
They use it to run the app, recommend people, advertise, and fight fraud.
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Privacy policy
“Provided information is used to provide and improve our services and for security reasons.”
Sharing
Other users can see your profile; they also share inside their company group and in a sale of the business.
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Privacy policy
“Within the family of companies controlled by WayToHey for internal reasons, primarily for business and operational purposes;”
Kept
After you close, they keep data three months (a year if banned), and some records for many years.
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Privacy policy
“we implement a safety retention window of three months following account closure, or one year following an account ban.”
Controls
You can edit your profile, turn off location in phone settings, and delete your account in Settings.
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Terms of service
“If you decide to leave our Services, you can delete your Account by going to the “Settings” page of your Account.”
Fine print
Must be 18; they can close you with no notice; subs auto-renew; almost no refunds; you them.
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Terms of service
“we expressly reserve the right to terminate or suspend your Account without notice: for violating these terms; due to your conduct on the App”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Delete your account
Settings page of your Account, then confirm the link sent to your email
Turn off location access
iPhone: Settings > Privacy > Location Services > WayToHey; Android: Settings > Location > WayToHey permissions
Cancel a subscription
Subscription settings under your profile, or Apple/Google store account if you bought there
Ask about your data rights
Contact the address at the end of the Privacy Policy or support@waytohey.com
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
They can save your exact GPS coordinates, not just a city name.
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Privacy policy
“If you have given WayToHey access to your location on your device or browser settings, when you use the service, we will collect information about location information including longitude and latitude information and may save your coordinates”
For example, people nearby could see you are close even if you only wanted a rough area.
Sexual preference and similar details you add are treated as public to other users.
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Privacy policy
“Where you do upload and choose to tell us sensitive information about yourself, including through the addition of badges to your profile, you are explicitly consenting to our processing of this information and making it public to other Users.”
For example, a badge about orientation on your profile is visible to people on the app.
They can shut your account whenever they want, with no warning and no payout.
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Terms of service
“We reserve the right at our sole discretion to terminate or suspend any Account, restrict access to our Services, or make use of any operational, technological, legal or other means available to enforce the Terms, at any time without and without the need to give you prior notice.”
For example, you could lose a paid month overnight with no email first.
Paid features generally cannot be refunded once you pay.
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Terms of service
“Since your purchase is a digital product, it is deemed “used” right after the payment, and all purchases made on Service are non-refundable or exchangeable, this also applies for partially used periods or virtual goods.”
For example, if you buy a month and cancel the next day, they keep the money (except some EU cases).
If your posts cause a lawsuit, you may have to pay their legal bills.
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Terms of service
“you agree to , defend, release, and hold us, and our partners, licensors, affiliates, contractors, officers, directors, employees, representatives and agents, harmless, from and against any third party claims”
For example, if someone sues over a photo you uploaded, they can ask you to cover their lawyers.
Payment records can sit in their files for a decade after you leave.
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Privacy policy
“we keep transaction data for 10 years to comply with tax and accounting legal requirements”
For example, a card charge from years ago can still be in their books.
People on their team can look at what you put on your profile.
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Terms of service
“We use a combination of automated systems and a team of moderators to review profile and all provided information for content that indicates breaches of these Terms.”
For example, a moderator can read your bio and photos while checking rules.
They can buy extra facts about you and mix them with your account.
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Privacy policy
“We may receive information about you from outside sources, such as commercially available demographic or marketing information, and add or combine it with your information”
For example, a marketing list could be attached to your dating profile for ads.
You must say you are 18 or older; they do not describe extra age checks.
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Terms of service
“You are at least 18 years old”
For example, ticking a box that you are 18 is enough on paper.
Words to know
Legal words from the lines above, in plain English.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- sensitive personal information
- Data that could hurt you if exposed, like health, religion, sexuality, race, exact location or bank details. For example, telling a chatbot about a medical condition creates sensitive data that some laws protect more strictly.
- limitation of liability
- A cap on what the company will ever pay you if something goes wrong, often only what you paid in the last year. For example, if a leak of your data costs you thousands, the most you may get back is a month's subscription fee.
- in-app purchase
- Something you buy inside the app, like coins, extra features or a subscription, often through the app store. For example, buying 500 gems in a game is an in-app purchase, and refunds usually go through Apple or Google.
- indemnify
- You promise to pay the company's legal costs and losses if your use of the service gets it sued. For example, if you post a song you do not own and the label sues the app, you owe the app's lawyer bills.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- human review
- Company staff or contractors may read your messages or content, usually to check for rule breaking. For example, a flagged private chat with an AI can be read by a person at the company.
How we got here · grade F · score 29/100 · 15 of 15 policy answers backed by a verified quote · 5 not stated
What does the app collect beyond what it needs to work?
They collect account details plus sexual preference, photos, precise GPS, device IDs, and marketing data from other companies.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Moderators and automated systems review profiles and provided information; no opt-out is described.
Are you profiled or tracked for advertising?
They use cookies, marketing, and commercially available demographic data mixed with yours.
Do they sell or share your data, and can you opt out?
They share inside their company group and in a merger or sale of assets; they do not clearly say they never sell.
What rights do they take over what you type and what the AI makes?
Not stated in the documents.
How long do they keep your data after you delete it, and can you delete it in the app?
You can delete in Settings, but they keep a safety window of three months (a year if banned) and some data for years, including ten years of transactions.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
Not stated in the documents.
Do they commit to basic security, and have they leaked data?
Not stated in the documents.
Is there a real age gate, and are teens protected?
You must be at least 18; they do not describe extra age checks.
Will they tell you when the rules change, and is the policy specific?
The privacy policy is dated July 21, 2025; they say check back, and continued use of the terms counts as acceptance.
Can they close your account without warning, and can you get your data out first?
They can terminate or suspend any account at any time without prior notice and without refunds.
If something goes wrong, who pays?
The service is as-is, liability is capped at $100, and you must indemnify them for claims tied to your content and use.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew until you cancel; digital purchases are non-refundable except a limited EU window.
The privacy policy is 2,678 words at a college graduate level (Flesch reading ease 33.9); the terms are 4,604 words at a college graduate level.
