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- The documents do not say whether your data trains AI.
- Your data is used for personalized ads, including by third-party ad companies.
- Data is shared with partners and affiliates; you can opt out.
- The documents do not say who can read your content.
A news site that tracks you for ads, may sell data, takes a forever license on posts.
Agent Trust Hub uses AI and may make mistakes. Review reports and confirm their contents before relying on them.
Collected
Name, email, device IDs, browsing history, location, purchase history, and interest profiles.
Read the exact line
Privacy policy
“Additionally, as you browse the Websites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Websites, and information about how you interact with the Websites.”
Training
They personalize the site, send marketing, and use cookies and partners for targeted ads.
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Privacy policy
“Advertising and Targeted Advertising Cookies: These cookies track your browsing habits and location to provide you with advertising in line with your interests.”
Sharing
Service providers, affiliates, analytics firms, and a long list of advertising partners may get data.
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Privacy policy
“We share this information with third-party service providers, analytics, advertising and marketing partners, our affiliates, and otherwise as might be required for legal or regulatory purposes.”
Kept
They keep it as long as they say they need it, including after you close an account.
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Privacy policy
“This means we may retain your personal information even after you close your account with us in order to (i) to comply with our legal and regulatory obligations, (ii) to make or defend legal claims, (iii) to protect against the fraudulent activity of others, (iv) to enforce our Terms of Service and/or this Privacy Policy, (v) to administer our Services and keep them safe and secure, and for internal operations”
Controls
You can refuse cookies, use Do Not Sell, unsubscribe from emails, or email them to delete data.
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Privacy policy
“If you do not want us to share your personal information with unaffiliated third parties for promotional purposes, you may opt out by clicking the “Do Not Sell My Personal Information” link located at the bottom of the Website you are accessing.”
Fine print
They can close your account anytime; you them.
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Terms of service
“We have the right to disable your account, access to Sites, as well as any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason”
Expand “Read the exact line” to see the source alongside the explanation.
What you can turn off
The controls and opt-outs their own documents describe, and where they say to find them.
Use Do Not Sell My Personal Information
Link at the bottom of the website you are accessing
Ask to erase your data
Email data@valnetinc.com, call 1-833-979-3525, or use the request form linked in the privacy policy
Cancel a paid plan before renewal
Account settings after you log in
If a switch is not where they say, the deletion request above still applies.
Line by line
The lines that matter most, worst first.
Anything you post can be used by them forever, including for ads, even after you leave.
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Terms of service
“By providing any User Submissions to the Sites, you (i) grant us and our affiliates, representatives, partners, and assigns an , , non-exclusive, , and fully-paid license”
For example, a comment or mod you upload could be reused or shown with ads without paying you.
They say they may sell identifiers, browsing activity, and location-style data under California’s definition of sale.
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Privacy policy
“In the preceding 12 months, we may have “sold” the following categories of your personal information, depending on how the is interpreted: identifiers, personal information categories listed in the California Customer Records statute, commercial information, internet or other similar network activity, and geolocation data.”
For example, an ad partner could get enough about your visits to target you on other sites.
Outside ad companies can track you on this site and elsewhere to show interest-based ads.
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Privacy policy
“These third-parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website.”
For example, reading phone reviews here could lead to phone ads following you around the web.
If someone sues them because of how you used the site, you may have to cover their legal costs.
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Terms of service
“you agree to , defend and hold Valnet, its affiliates, and their respective subsidiaries, directors, officers, employees, agents, and applicable third parties”
For example, if a comment you posted sparks a lawsuit, they can ask you to pay their lawyers.
If they cause you harm, they say they will pay at most $100.
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Terms of service
“IN NO EVENT SHALL THE OF VALNET AND ITS AFFILIATES EXCEED $100 (USD) IN CONNECTION WITH YOUR USE OF THE SITES, THESE TERMS OR ANY OTHER MATTERS COVERED HEREUNDER.”
For example, even if a site outage cost you more, their written cap is one hundred dollars.
Paid plans keep charging until you cancel, and unused time is usually not refunded.
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Terms of service
“Unless expressly prohibited by applicable local law, payments are non-refundable, and there are no refunds or credits for partially used subscription periods.”
For example, if you cancel a yearly plan after a month, you typically keep access until it ends but do not get money back.
They can shut your account without warning and without needing a listed reason.
Read the exact line
Terms of service
“We have the right to disable your account, access to Sites, as well as any username, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason”
For example, your forum login could stop working overnight with no prior email.
There is no short, fixed delete-by date; they keep data while they say they need it.
Read the exact line
Privacy policy
“We store your personal information for as long as necessary to provide you with the Services or as otherwise permitted by law.”
For example, old newsletter and browsing records may stay after you stop visiting.
They build a picture of your interests from how you use the site.
Read the exact line
Privacy policy
“We may generate inferences based on your interactions with our Services. These inferences may reflect preferences, interests, or trends in how you use and engage with our content.”
For example, lots of Android articles could be treated as a preference for phone ads.
They describe using cloud servers with a personal-data protection standard.
Read the exact line
Privacy policy
“We use AWS servers, which comply with ISO 27018:2019, a code of practice that focuses on protection of personal information in the cloud.”
For example, they say visitor data sits on Amazon servers with extra cloud privacy rules.
Words to know
Legal words from the lines above, in plain English.
- targeted advertising
- Ads chosen for you based on what you have done across other apps and websites, not just this one. For example, you look at shoes in one app and see shoe ads in a totally different app the next day.
- cookies
- Small files a website saves on your device so it can recognise you and remember what you did. For example, a cookie keeps you logged in and can also tell an ad company which sites you visited.
- third parties
- Any company or person other than you and the app, such as advertisers, partners or analytics firms. For example, an analytics company that receives a record of every screen you tap is a third party.
- service providers
- Outside companies that handle your data on the app's instructions, such as a cloud host or an email sender. For example, the company that stores the app's files in the cloud sees your data but only does what the app tells it.
- affiliates
- Other companies owned by or connected to the same parent company. For example, if you use one app, its sister apps under the same owner may also get your data.
- retention
- How long a company keeps your data before deleting it. For example, a policy might keep your messages for 30 days after you delete them, or for as long as it likes.
- personal data
- Any information that is about you or can be linked to you, from your name to your phone's ID. For example, your email, your IP address and the list of apps on your phone are all personal data.
- opt out
- Something is on by default and stays on until you find the setting and turn it off. For example, your chats may be used for training unless you go into settings and switch it off.
- sell or share
- Under California law, selling means passing your data to others for money or other value; sharing means passing it on for targeted ads. For example, letting an ad network use your browsing history in return for ad space counts as a sale.
- sublicensable
- The company can pass its rights over your content on to other companies without asking you. For example, an app can let an advertiser or a partner reuse your video under the licence you gave.
- irrevocable
- Cannot be taken back or cancelled once given, even if you change your mind or delete your account. For example, an irrevocable licence to your photos means you cannot withdraw it later.
- perpetual
- Lasting forever, with no end date. For example, a perpetual licence means the company can keep using your video years after you leave.
How we got here · grade F · score 29/100 · 15 of 15 policy answers backed by a verified quote · 3 not stated
What does the app collect beyond what it needs to work?
They collect more than account basics: device IDs, browsing and search history, location, purchase tendencies, and interest inferences.
Does it record your voice, face or body, and what happens to that?
Not stated in the documents.
Are your chats and uploads used to train AI models, and is that off by default?
Not stated in the documents.
Can employees or contractors read your conversations, and when?
Not stated in the documents.
Are you profiled or tracked for advertising?
Third-party ad companies use cookies and similar tools to track visits and show interest-based ads.
Do they sell or share your data, and can you opt out?
They share with ad and marketing partners and say they may have “sold” several data types, with a Do Not Sell opt-out.
What rights do they take over what you type and what the AI makes?
Posts you submit get an irrevocable, perpetual, sublicensable license they can use for any purpose, including ads.
How long do they keep your data after you delete it, and can you delete it in the app?
Deletion is mainly by contacting them; they keep data as long as needed and may keep it after you close an account.
Does it build a lasting memory or profile of you, and can you see, edit or turn it off?
They build inferences about your preferences from site activity, without describing a way to view or turn that profile off.
Do they commit to basic security, and have they leaked data?
They describe cloud hosting, access limits, and AWS ISO 27018, but do not describe their own independent audit or a bug-bounty program.
Is there a real age gate, and are teens protected?
The site is not meant for under 16, and terms say under-18s need a parent to agree; they do not describe age checks.
Will they tell you when the rules change, and is the policy specific?
The privacy policy says keeping using the site after they change the date means you accept; they do not promise advance notice there.
Can they close your account without warning, and can you get your data out first?
They can disable your account at any time for any or no reason, without promising notice or an export first.
If something goes wrong, who pays?
The site is as-is, their payout is capped at $100, and you must cover their legal costs if your use leads to a claim.
Do subscriptions renew on their own, and can you get a refund?
Subscriptions auto-renew until you cancel in account settings, and payments are generally non-refundable.
The privacy policy is 6,644 words at a college graduate level (Flesch reading ease 32.7); the terms are 10,329 words at a college graduate level.
